Project Management Lead

Job Description

The Family Security Plan®

About Us

The Family Security Plan is dedicated to protecting families with innovative insurance solutions and exceptional service. We are growing and evolving, and we’re seeking a Project Management Lead to help drive strategic execution across the organization.

Position Overview

The Project Management Lead oversees the planning, execution, and delivery of high-impact, cross-functional initiatives. This role establishes project management best practices, leads our project management function, and ensures strategic alignment across the business. The ideal candidate is a strong leader, a systems thinker, and a champion of consistency, accountability, and continuous improvement.

This position plays a critical role in building a durable, scalable project delivery function while providing executive visibility into organizational priorities.

Key Responsibilities

Leadership & Strategy

Lead, mentor, and coach a team of Project Managers and Coordinators.

Build and maintain standardized PMO processes, templates, governance, and workflows.

Oversee project portfolio prioritization and cross-department resource allocation.

Partner with senior leadership to ensure alignment between projects and strategic goals.

Drive PM reporting, project reviews, and post-implementation evaluations.

Establish portfolio intake, gating, KPIs, risk management, and compliance visibility.

Develop executive dashboards and scorecards; leverage Earned Value Management and forecasting.

Champion continuous improvement and raise project delivery maturity across the enterprise.

Project Oversight & Execution

Direct and manage complex, high-impact projects involving multiple business units.

Ensure projects meet scope, schedule, budget, and quality standards.

Proactively identify risks, issues, dependencies, and resource gaps.

Lead steering committee updates and executive communications for critical initiatives.

Process & Collaboration

Strengthen collaboration between business, technical, and operational stakeholders.

Evaluate and implement tools, systems, and processes to drive PM efficiency.

Maintain operating rhythms (cadence, reviews, retrospectives) and project repositories.

Support escalations, change management efforts, and adoption strategies.

Qualifications

Minimum Requirements

7+ years of progressive project management experience, including 2+ years in a leadership capacity.

Proven success managing strategic, cross-functional projects in regulated or compliance-sensitive industries.

Bachelor’s degree in Business, Project Management, or related field.

PMP or CAPM certification required.

Preferred Qualifications

Experience in financial services, insurance, or similar industries.

Experience implementing enterprise project management tools and systems.

Skills & Competencies

Strong leadership, coaching, and influence without authority.

Exceptional organizational, analytical, and decision-making skills.

Expertise in portfolio management, KPI design, and executive communication/storytelling.

Ability to design governance models and project management methodologies.

Strong collaboration, change management, and stakeholder alignment skills.

Familiarity with EOS operating practices.

Excellent written and verbal communication skills.

Demonstrated integrity, accountability, and alignment with company core values: Caring, Integrity, Drive, Passion, Resilience.

Full-time