Desktop Support Engineer

About Client:

The client is a global consulting, technology, and digital firm specializing in the financial services industry. Established in 2001, the company provides innovative solutions to help clients navigate digital transformation, enhance operational efficiency, and achieve strategic objectives. With a focus on banking, capital markets, and insurance, it leverages cutting-edge technologies such as blockchain, artificial intelligence, and data science to deliver customized IT solutions and business consulting services.

The company's commitment to innovation, combined with its industry expertise, positions it as a leader in driving technological advancements and helping financial institutions stay competitive in a rapidly evolving market.

Rate Range: $38-$40/Hr

Job Description:

The DeskOps Engineer will be responsible for the deployment, maintenance, and support of corporate applications and desktop infrastructure.

Key Skills : Vmware, Appvolume, SCCM Major Responsibilities:

Primary responsibilities include handling day to day user issues and escalations, packaging, software deployments and patching standards.

Experience with App Volumes Manager to create, provision, assign, update, edit, and delete, and manage AppStacks.

Work with application owners to package, script and automate application installs with custom parameters.

Experience in troubleshooting Windows operating systems to include application-level support.

Administration of monthly patches deployments via SCCM to the VDI environment.

Provide support off-hours and remotely (i.e., from home) when needed.

Administration of monthly patches deployments via SCCM to the VDI environment.

Maintain and support virtual desktop (VDI) platform VMware View brokers, monitor availability and performance of physical and virtual desktop systems.

Responsible for creating and maintaining desktop images with SCCM 2012. Responsible for creating and maintaining thin client images (Wyse and Client Thin Clients).

Create collections and advertisements for mass software distribution using custom scripting where needed.

Create collections and advertisements for mass software distribution using custom scripting where needed.

Maintain ongoing communications with support teams regarding application issue resolutions.

Candidate must be able to work as part of a team in supporting an enterprise level infrastructure.

Serve as the escalation point for IT Operations and Service Desk for OS-related issues. Skills:

Applications: SCCM, Office 365 (2010/2016), OS Deployment, Thin Client Image, VMWare vSphere/Horizon/View, MDOP

OS: Windows 10

Hardware: Wyse/Client Thin Clients

Bachelor's degree in Technical, engineering, computer science or equivalent experience.

8+ years of experience supporting in a mission-critical environment.

Good understanding of operating system administration (Windows).

Banking and Financial Domain experience is must.

Ability to work in a fast-paced environment supporting real-time market data and trading.

Organized and methodical troubleshooting skills

Scripting and automation expertise.

Excellent written and oral communication skills.

About ApTask:

ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:

At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at

Applicant Consent:

By submitting your application, you agree to ApTask's and, and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at or . Message frequency may vary. Msg & data rates may apply.

About ApTask:

ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:

At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at .

Applicant Consent:

By submitting your application, you agree to ApTask's and, and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at or . Message frequency may vary. Msg & data rates may apply.