Employee and Labour Relations Advisor (Bilingual )

Location: 24 Colonnade Road, Ottawa ON

Schedule: Daytime, Monday to Friday

Starting Salary: $76,000/year

What you will be doing…

We’re looking for a Bilingual Employee and Labour Relations Advisor to guide managers and employees through complex workplace matters with professionalism, empathy, and sound judgment.

As a key member of our Employee and Labour Relations (ERLR) team, you’ll help ensure that our policies, collective agreements, and legislation are applied consistently and fairly across the organization.

What You’ll Do

Advise managers and employees on HR policies, collective agreements, and employment legislation (ESA, Human Rights Code, WSIB / CSPAAT)

Support performance management and disciplinary actions to ensure decisions are fair, consistent, and compliant

Lead and support workplace investigations (harassment, sexual harassment, violence, or other sensitive cases)

Assist in the preparation of grievances, arbitration files, and bargaining documentation

Collaborate with union representatives to resolve issues early and maintain constructive relationships

Coordinate medical accommodations, return-to-work, and attendance management processes

Respond to inquiries from the Human Rights Tribunal, Ministry of Labour, and other agencies

Maintain case documentation, prepare reports, and support process improvements within the HR department

You’re a good fit if…

You bring sound judgment, discretion, and tact to sensitive HR and employee relations matters

You’re skilled in investigations, conflict resolution, and labour relations in unionized and non-unionized environments

You have excellent communication and interpersonal skills in both English and French

You enjoy helping leaders and employees navigate challenging conversations and build better workplaces

Your must-haves:

Bilingualism (French/English) is required

Post-secondary education in Human Resources or a related field is preferred; a combination of education and relevant experience will also be considered

CHRP/CRHA designation is preferred

Minimum 3 years of progressive HR experience, with a focus on employee and labour relations.

Knowledge of employment and labour legislation (e.g., Employment Standards Act, Human Rights Code, WSIB)

Experience in policy interpretation, case management, and providing HR advice

Secret level Security Clearance (or eligibility to obtain)

What’s in it for you?

Work for a reputable and nationally known company

Work in a challenging and rewarding work environment

Employer paid professional development

A comprehensive benefits package

Generous paid time off, holidays and sick days

Retirement plans with company matching of employee contributions

Employee discount programs, social outings and holiday gatherings

Application Process

If we are the right fit for you, we want to hear from you! Send us your resume and cover letter today!

NOTE: Only those candidates that meet the specified requirements will be considered for this position. Candidates that do not meet the requirements may be considered for similar opportunities.

Commissionaires’ values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Commissionaires’ Policies on Accommodation, a request for accommodation will be accepted as part of Commissionaires’ hiring process.

Commissionaires-Ottawa does not use artificial intelligence (AI) to screen, assess, or select applicants. However, please be aware that some third-party tools we utilize in our recruiting and selection process may incorporate AI technology.

We appreciate all who apply, however we will only be contacting candidates of interest.

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