Senior Backup & Storage Engineer Level 3

Location:

Jacksonville, FL

Introduction

We are seeking experienced professionals to provide expert-level support and leadership in enterprise backup and recovery operations. This role is crucial in ensuring seamless global operations as we transition from outsourced services to an internal model.

Required Skills & Qualifications

7 years of hands-on experience in enterprise backup/storage engineering

Advanced knowledge of backup solutions, SAN/NAS, and storage architecture

Strong background in Unix/Linux and Windows troubleshooting

Experience with global IT operations and 24/7 enterprise environments

Familiarity with ITIL frameworks, project migrations, and contract-to-hire transitions

Preferred Skills & Qualifications

Experience mentoring and guiding junior engineers

Knowledge of insourcing transition projects, including documentation and knowledge transfer

Experience supporting global backup strategy across multiple regions

Day-to-Day Responsibilities

Lead troubleshooting for complex backup/storage failures impacting global operations

Provide deep technical expertise in backup infrastructure and related technologies

Collaborate with Unix/Linux, Windows, and network teams to resolve multi-layered incidents

Contribute to the insourcing transition project, including documentation and contingency planning

Mentor and guide Level 1 and Level 2 engineers to strengthen the team’s capabilities

Support global backup strategy across U.S., Canada, EMEA, LATAM, and APAC regions

Company Benefits & Culture

Inclusive and diverse work environment

Opportunities for professional growth and development

Collaborative and supportive team culture

For immediate consideration please click APPLY to begin the screening process.