Counselor

Location: Meerut Tuition Center

Department: Academics / Counseling

Designation: Academic Counselor – Associate

Employment Type: Full-time

Role Overview

The Academic Counselor will be responsible for guiding students regarding academic programs, admission processes, and career pathways. The role includes counseling, lead follow-ups, student support, and helping students make informed decisions about their education.

Key Responsibilities

1. Student Counseling & Guidance

Counsel students and parents regarding courses, career options, and program suitability.

Understand student needs and recommend the most appropriate academic programs.

Provide accurate information about curriculum, fee structure, and learning outcomes.

2. Lead Management & Conversions

Handle incoming inquiries through calls, walk-ins, emails, and online platforms.

Conduct follow-ups with prospective students to ensure maximum conversions.

Maintain lead records and update CRM systems regularly.

3. Admissions Support

Guide students through the complete admission process.

Assist in form filling, documentation, and enrollment completion.

Coordinate with the academic team for timely onboarding.

4. Communication & Relationship Building

Build rapport with students and parents to ensure high engagement.

Address queries, concerns, and provide solutions promptly.

Maintain a positive and supportive attitude while interacting with students.

Required Qualifications & Skills

Educational Qualification

Graduate in any discipline (Education/Management background preferred).

Additional certifications in counseling or education are a plus.

Experience

1–2 years of experience in academic counseling, inside sales, or student support.

Freshers with strong communication skills can also apply.

Skills & Competencies

Excellent communication in Hindi & English (additional regional languages preferred).

Strong interpersonal and listening skills.

Ability to guide and influence students for program selection.

Basic computer skills (MS Office, CRM tools).

Target-oriented and comfortable working in a fast-paced environment.