IT Infrastructure Project Engineer

Do you thrive on delivering exceptional IT infrastructure solutions and want to work with a values-driven organisation that supports schools across the region?

This is an exciting opportunity for a skilled 3rd Line Engineer to play a key role in designing and supporting high-quality IT services in educational environments.

IT Project Engineer (3rd Line) – West of England £40,000 – £50,000 + Bonus - Hybrid Working - Education Sector Why Apply?

Join a fast-growing company delivering specialist IT services to schools.

Enjoy a varied role across pre-sales, assessments, project delivery and support.

Hybrid working with flexibility and autonomy.

Competitive salary, performance bonus, EV salary scheme, and your birthday off!

Key Responsibilities Design and deliver robust network and infrastructure solutions both on-site and remotely.

Provide technical pre-sales support and conduct technical assessments.

Deliver 2nd/3rd line support to in-house IT teams within schools.

Lead projects involving firewalls, wired/wireless networks, cloud IaaS, storage, safeguarding tools, and backup solutions.

Create documentation and ensure high standards of service delivery.

Technical Expertise Required Strong 3rd Line experience across networking, firewalls, and Windows Server.

Hands-on knowledge of Fortinet (NSE4 preferred), Aruba, Microsoft Intune, and Entra ID.

Solid understanding of DNS, DHCP, IP subnetting, routing, and email security.

Experience working within ITIL-aligned service desk environments.

Desirable: experience supporting IT services in school settings.

Personal Attributes Excellent communicator with the ability to build strong stakeholder relationships.

Self-motivated, organised, and collaborative.

Passionate about delivering IT services that support teaching and learning.

Full UK driving licence and willingness to travel (occasional overnight stays). Comfortable working from home with a suitable remote setup.

Benefits Flexible hybrid working.

22 days annual leave plus bank holidays (rising with service) – plus your birthday off!

Performance-related bonus and company perks scheme.

Electric Vehicle Salary Sacrifice Scheme and pension contributions.

Continued professional development and career growth support.