Payment Processor

Job Description

Description:

The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients’ interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is headquartered in Andover, Massachusetts, and has office locations across the United States.

Zwicker is presently seeking a Payment Application Specialist with at least one year of experience in cash applications, payment processing, or billing and coding. The Payment Processor is responsible for processing incoming payments on individual consumer accounts.

This role follows a regular schedule of 7:30 AM to 4:00 PM, with opportunities for frequent overtime. Overtime typically ranges from 2–4 hours during slower weeks and 10–15 hours toward the end of the month, with occasional weekend shifts to support key business needs. All overtime is compensated at time-and-a-half for hours worked beyond 40 per week, offering motivated candidates the chance to significantly increase their earnings while contributing to important deadlines.

The base hourly rate for this position is $22.00-$24.00.

Responsibilities include

Open and sort mail containing incoming payments

Code and post payments timely and accurately

Run reports from the operating system housing consumer accounts

Reconcile payments posted to the operating system to the totals of actual payments received

Reconcile bank deposits to totals of actual payments received

Research and process account balance adjustments as necessary

Perform other related tasks, including scanning, sorting, filing, etc.

Meet daily and month-end deadlines

Other duties as assignedRequirements:

At least one year of payment processing or equivalent experience

Ability to work as part of a team while also working independently to process payments

Ability to maintain confidentiality

Proficient in data entry

Strong attention to details

Excellent organization skills

Ability to prioritize

Ability to solve problems

Ability to maintain positive relationships with employees in other departments

Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing

Be able to operate a computer, phone, or equivalent device

Be able to complete a minimum of a 40-hour flexible workweek schedule

Ability to work overtime hours near the end of each month, during the month when volume requires, and occasionally on Saturdays throughout the year

Be able to read and comprehend position-specific documents and correspondence

Physical Qualifications

Be able to lift five pounds or greater

Be able to sit 90% of the workday at times

Be able to bend at the waist and be mobile when needed

Be able to concentrate and use critical thinking

Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice.

Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401 (K) with match: no phone calls, no agencies, EOE, drug-free workplace.

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Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.

Full-time