Associate Application Engineer, IT Racks and Cabinets

Associate Application Engineer, IT Racks and Cabinets

Position Summary

Provide technical pre?sales support to targeted partners & national resellers for IT server cabinet sales application or datacenter rack infrastructure offerings. This position provides configuration assistance or actual product configuration development, interaction with national resellers technical teams on their customer application requirements, bid spec reviews and compliance documentation, and competitive cross?reference inputs. In addition, provide technical guidance or clarification to national reseller sales teams on how to best position information for effective selling. This position will primarily interface with the national reseller technical teams, national reseller sales teams, and the Vertiv Sales teams.

Responsibilities

Provide technical pre?sales support between Vertiv and targeted resellers.

Provide pre?sales quality technical application support to sales personnel and customers. Support the proper selection and sizing of products and accessories, accurately explain and discuss product features and applications, and support sales efforts and facilitate order capture rates.

Collaborate with sales personnel to identify requirements and provide quotations for custom configurations.>

Collaborate and communicate closely with Vertiv field sales teams supporting the same opportunity.

Review or generate the optimized Vertiv configuration to solve a specific national reseller opportunity set of application requirements.

Assist in technical sales positioning on proposals considering specifications, competition, winning criteria (e.g. price or performance or efficiency or footprint).

Provide pre?sale applications engineering support via phone, e?mail, and web to national resellers.

Provide competitive evaluations to national resellers when appropriate.

Perform miscellaneous duties as assigned.

Qualifications

Bachelors degree in business management, operations management, marketing, mechanical engineering, computer science, or other equivalent combination of education and experience.

Minimum of 1 year of experience in a sales support or manufacturing support role; a technical support role, a custom design support role, or inside sales support role.

Working knowledge of IT server cabinet sales application or datacenter rack infrastructure OR electronic circuits and electrical distribution systems OR working knowledge of networking and IT infrastructure.

Strong organizational skills with the ability to handle multiple tasks concurrently.

Strong computer skills, including working knowledge of MS Office Suite.

Highly detail?oriented with a critical degree of accuracy regarding problem?solving and analytical skills.

Strong verbal and written communication skills.

li>Capability of effectively interacting with global personnel.

Professional attitude towards customer relations.

Physical & Environmental Demands

Prolonged periods of sitting at a desk and working on a computer.

Time Travel Required

Up to 10%

Our Core Principles

Safety

Integrity

Respect

Teamwork

Diversity & Inclusion

Our Strategic Priorities

Customer Focus

Operational Excellence

High?Performance Culture

Innovation

Financial Strength

Our Behaviors

Own It

Act With Urgency

Foster a Customer?First Mindset

Think Big and Execute

Lead by Example

Drive Continuous Improvement

Learn and Seek Out Development

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission?critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . If you are interested in applying or learning more about this role, please visit the companys career page located at Vertiv.com/Careers.

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F?1, H?1, H?2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Seniority level: Entry level

Employment type: Full?time

Job function: Engineering and Information Technology

Industries: Appliances, Electrical, and Electronics Manufacturing

Referrals increase your chances of interviewing at Vertiv by 2x

Sign in to set job alerts for Associate Application Engineer roles. #J-18808-Ljbffr