Business Relationship Manager

The responsibilities for the BRM will include P&L growth, Customer Satisfaction, and Employee Satisfaction of the portfolio.

All of the delivery and operations teams for the portfolio will belong to the BRM.

* Define the long-term approach/ plan for the portfolio and execute the plan with quarterly and monthly KPIs.

* Stakeholder Management - building and managing client relationships at the VP, and SVP level.

* Accountable for quantified targets of Revenue growth, Order booking, Operating margin, Customer satisfaction, and Employee satisfaction * Work closely with customer-side decision makers for upselling and cross selling all service lines such as Data and Analytics, AI, Application Development and Maintenance Services, Digital, BPO, Enterprise Solutions (Pega, Salesforce, Oracle), Infrastructure & cloud.

* Sales and demand generation/capture through rigor in regular review of Pipeline and performance against plan on weekly, monthly, quarterly, and annual basis.

* Define and execute the portfolio specific plan for building new relationships and elevating the TCS brand.

* Lead the teams in generating opportunities and presenting proposals (proactive as well as responses to RFP/RFIs) * Manage and escalate (when necessary) to ensure fulfillment of resources to meet the revenue and delivery commitments.

* Identifying and mentoring team members into future leaders within the account and beyond.

* Delivery management through scheduled engagement reviews between Customer(s) and Delivery leaders.

* Interacting with Supplier relationship team from customer organization and maintain smoother flow of contracts, invoices, and payments.

Qualifications: * Experience with rapid growth in accounts and experience in global delivery model.

* Prior experience of managing a P&L in a leadership role is a must.

* Experience of Sales role in Healthcare or distribution/Retail Industry * Ability to present at senior levels, and executive levels and navigating the multiple layers of organization of the customer.

* Ability to work with different teams in various service lines and functions, across various time zones * Willingness to travel per business needs Salary Range: 117,600 - 162,400 a year #LI-MM6