Technical Service Engineer

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Technical Service & Development Specialist

DuPont Water Solutions has an exciting and challenging opportunity for a Technical Service and Development Specialist. Flexibility exists for the location to be at Midland, MI or Edina, MN, but the preferred location is Wilmington, DE.

DuPont Water Solutions, a division of DuPont de Nemours, Inc., develops innovative products and solutions that address societal megatrends, including Energy, Transportation and Infrastructure, and Health and Nutrition. We are a global leader in the major markets we serve, including electronics, power generation, Residential water purification, and food and beverage, to name a few.

This position is based within the DuPont Water Solutions (DWS) business and will report to the North American Technical Service & Development Manager. The selected candidate will be responsible for providing technical support for Reverse Osmosis/Nano Filtration and Ultrafiltration products that are used in nutrition, residential/municipal, and industrial water markets in North America.

Primary responsibilities include:

Deliver unequaled technical support (process design, projections, start up, trouble-shooting) to customers across products and applications

Partner with the commercial team to support delivery of the business plan, by developing customer intimacy and generating/presenting relevant, credible, high quality technical information for targeted customers.

Engage with customers, building productive and collaborative trust-based relationships with the assigned accounts and professional organizations

Deliver organic growth & support the Market/Application initiatives and strategies

Provide application and product training seminars to customers and end-users

Identify new opportunities/product gaps and represent customer needs to Research and Application Development to offer new solutions

Work closely with all business functions to resolve quality issues and provide product improvements

Help support concept/pilot work for new opportunities in specific applications in conjunction with the Application Development group

Support industry trade shows and events as the technology expert. Participation includes presenting technical papers and presentations at conferences and in industry journals.

Travel for this position will be approximately 25-35%

Qualifications:

Bachelor's degree in Chemistry or Chemical Engineering

Demonstrate leadership and credibility

Demonstrate creativity

Exhibit strong relationship building and communication skills

Easily adapts to changing needs.

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