Management Analyst

Schedule: Full-time

BWC’s core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC’s seven offices across the state. BWC offers flextime work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.

What You’ll Be Doing:

Develops and analyzes procedures to ensure optimum productivity, efficiency and quality for workflow projects.

Establishes guidelines and timeframe for analysis of Noncompliance Program; monitors work products and communicates with Legal, Finance, and Claims Divisions, Compliance Unit, Policy Services Unit and Attorney General's office.

Implements procedures to streamline workflow and team member duties in order to efficiently and effectively process documents timely and accurately.

Recommends changes to accounting policies and procedures in order to respond to patterns of errors and or problems as noted in inquiries and adjudicating requests; develops program plans and proposals to enhance the non-compliance lien process.

Performs administrative tasks: Serves as liaison between Legal Operations and Compliance Unit, Claims and the AG's office in noncompliance claims; provides information and records to AG's office regarding certification of non-compliance claims and provides assistance to internal customers within BWC with respect to certification of non-compliance claims.

To Qualify, You Must Clearly Demonstrate:

2 yrs. trg. or 2 yrs. exp. in research & analysis & written documentation of findings.

Or completion of undergraduate core program in business or public administration or related field of study.

Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills: Operational and Administrative Support

Professional skills: Analyzation, Attention to Detail, Critical Thinking, Continuous Improvement

Major Worker Characteristics:

Knowledge of (1) BWC policies & procedures; (2) BWC Legal Division general policies & procedures; (3) Business administration & management; (4) Public administration; (5) Public relations*; (6) Human relations*; (10) Laws, rules & regulations pertaining to settlements, special claims, & self-insured operations; (11) (12) Operational goal development & monitoring.

Skill in (1) Use of personal computer; (2) Use of Microsoft Office applications (i.e., Outlook, Word, Access, PowerPoint, Excel).

Ability to (1) deal with many variables & determine specific action in developing policies & procedures; (2) Handle sensitive telephone & face-to-face inquiries & contacts with the public & other government officials; (3) Compose letters, papers & reports; (4) Understand manuals & verbal instructions technical in nature; (5) Develop complex reports & position papers; (6) Proofread technical materials, recognize errors & make corrections; (7) Define problems, collect data, establish facts & draw valid conclusions; (8) Calculate fractions, decimals & percentages; (9) Gather, collate & classify information according to established methods; (10) Prepare meaningful, concise & accurate reports; (11) Establish friendly work environment; (12) Coordinate & conduct successful meetings; (13) Communicate effectively. Developed after employment.