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Revenue Cycle Eligibility Team Lead

Company:
National Youth Advocate Program
Location:
Clinton Township, OH, 43224
Posted:
December 11, 2025
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Description:

Job Details

Level

Experienced

Job Location

Columbus, OH

Remote Type

Hybrid

Position Type

Full Time

Education Level

High School

Job Shift

First

Job Category

Nonprofit - Social Services

Career Opportunity

We are seeking a full-time Revenue Cycle Eligibility Team Lead to join our NYAP team in Columbus, Ohio.

Salary: $45,000/yr.

Position Summary

The Eligibility verification Team Lead is responsible for overseeing all aspects client eligibility and benefit assignments for NYAP. Ensure timely and accurate Eligibility and Benefit Assignments for NYAP clients to ensure timely and accurate payments.

Working At NYAP

NYAP's commitment to doing what isbestfor children, youth and their families is acore valueand one that we look for in our newest team members.

22 Days OffEach Year!

Plus 11Paid Holidays Per Year!

Excellenttraining and continuing education and development opportunities.

Student Loan Repayment assistance, up to $1,200 per year!

Medical, Dental, and Vision insurance for you and your family!

Competitive salaries and benefitsincluding a 401(k)

Tuition Assistance

Work Anniversary Trips!

Peace leave

Flexible schedule

Mileage Reimbursement

Paternity leave Responsibilities

The Job will perform duties including, but not limited to:

Perform all work in a manner consistent with the National Youth Advocate Program's mission, values, and philosophies.

Ensure all new clients have accurate eligibility and benefit assignments.

Ensure all clients and existing clients are updated and maintained within the E.H.R.

Ensure timely and accurate eligibility changes are communicated to the clinical team.

Work with the OPMH team on any issues that arise regarding eligibility and benefit assignments.

Ensure timely rebills of claims affected by changes to eligibility and benefit assignments.

Ensure all eligibility and benefit assignment request are responded to within 1 business day.

Report any issues related to Eligibility and benefit assignments to Revenue Cycle Supervisor timely.

Ensure all eligibility and benefit assignments related to unbilled and/or held claims are resolved within 1 business day.

Oversight of Eligibility team including timecards, time off request, resolution to any employee issues and timely/accurate completion of work given. Qualifications

High School Diploma or GED.

2 years eligibility experience required specifically in the private insurance and Medicare verification.

2 years' experience in a medical practice business office required.

Previous leadership experience preferred.

Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs. Other skills

Detailed oriented with above average organizational skills

Plans and prioritizes to meet deadlines.

Excellent customer service skills; communicates clearly and effectively.

Excellent written and verbal communication skills.

Strong organizational skills.

Must have reliable transportation and a valid driver's license.

Some travel ifrequired.

Must be open and willing to work non-traditional work hours as well as on-call responsibilities.

Must be able to embrace working as a diverse team both effectively and respectfully with persons of any background, race, color, religion, sexual orientation, ability, national origin, or culture.

Provide excellent internal and external customer service.

Benefits listed are for eligible employees as outlined by our benefit policy.

NYAP also requires all of our employees, regardless of your title/position, to hold and maintain automobile liability insurance coverage of $100,000/$300,000. Please contact our HR department with questions, or

The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds.

An Equal Opportunity Employer, including disability/veterans

Who we are

Who We Are:

National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve.We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.

If YOU can envision it; WE can DO it! The possibilities are endless!

We know you are compassionate and dedicated to serving your clients and communities and NYAP is dedicated to providing support to those who joinourteam!We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.

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