Office Professional 2

Schedule: Full-time

What You'll Do:

The Bureau of Vital Statistics operates a statewide system for the registration of births, deaths, and other vital events that happen within the state of Ohio. We are currently seeking an experienced office professional to fulfill record orders and requests for certified birth and death certificates. This job entails the following tasks:

Ensures records (e.g., birth death, fetal death) are correct and utilizes proper procedures to make a formal decision

Correct database information when a discrepancy exists

Checks accuracy of indexed birth data by cross referencing data between Vital Statistics applications and received adoption registry documentation in order to match with an adoption file

Compares original vital record with change document requests (e.g., legal name changes, data completion requests, amended birth and death certificates, supplemental name reports, court ordered legal changes, affidavits)

Verifies accuracy and completeness of information prior to processing

Operates scanning equipment to assign state certificate file numbers on certificates and/or to image vital records and change documents to database

Responds to routine questions using systems to track pending correspondence and amendment requests

6 mos. trg. or 6 mos. exp. in using personal computer & related business office software AND 6 mos. trg. or 6 mos. exp. in office practices & procedures.

-Or 6 mos. exp. as Office Professional 1, 12141.

-Or equivalent of Minimum Class Qualifications for Employment noted above.

Job Skills: Clerical & Data Entry

Technical Skills: Customer Service, Records Management, Operational and Administrative Support

Professional Skills: Customer Focus, Attention to Detail, Confidentiality