Configuration Management Analyst - Remote

Title: SharePoint Analyst - Intermediate Location: 100% Remote Support Microsoft SharePoint environments, including SharePoint 2016 On-Premises and SharePoint Online.

Perform business analysis and design to support creating SharePoint solutions.

Provide first and second-level technical support for SharePoint-related issues, including user inquiries, system errors, and performance problems.

Troubleshoot SharePoint site and application issues, identifying root causes and implementing effective solutions in a timely manner.

Perform routine maintenance tasks, such as software updates, patch installations, and system configurations, to ensure the stability and security of the SharePoint environment.

Monitor SharePoint servers, services, and workflows to proactively identify and resolve potential issues before they impact users.

Collaborate with cross-functional teams to gather requirements, design solutions, and implement enhancements to SharePoint sites and applications.

Develop and maintain technical documentation, user guides, and training materials to support end-users and IT staff in using and administering SharePoint.

Participate in testing and quality assurance activities to validate the functionality, performance, and usability of SharePoint solutions.

Stay current with industry trends, best practices, and emerging technologies related to SharePoint and collaborate with the team to evaluate their potential impact and benefits.

Perform business requirements and complex design in delivering solutions using out-of-box SharePoint components and 3rd party tools (e.g.

Provide expertise for the design of new processes for support of Microsoft SharePoint and related systems.

Guiding business users on the effective use of SharePoint for Enterprise Content Management Validation of data used to support migration efforts Resolution of day-to-day problems arising through operational support of SharePoint Development and implementation of solutions both individually and as a member of SharePoint operations team Work directly with Government of Alberta technical staff and other stakeholders.

University graduation in computer science or a related discipline and 4-yr relevant experience; 2-yr diploma in computer science or a related discipline and 6-yr relevant experience; 1-yr certificate in computer science or a related discipline and 7-yr relevant experience; Work Experience Experience as a Site Collection Administrator.

Experience preparing and documenting materials for user acceptance testing.

Experience with complex SharePoint projects including solutions depending on: managed metadata, workflows, forms, and user interface customization.

Experience with the development, integration, and support of Microsoft SharePoint 2016 and Microsoft 365 SharePoint Online.

Work Experience Experience applying patches/updates to SharePoint environments.

Experience in developing integrated system and technical design specifications on complex engagements.

Experience using PowerShell to manage Farm/Application/Site Collection/Site Features.

Experience with disaster recovery testing 2 years Experience with Microsoft 365 SharePoint Online admin portal, reporting, configuration, and administrative tasks.

Experience with the use of Central Administration on a SharePoint environment.

Experience with upgrading Microsoft SharePoint environments and migration of content.