SharePoint Analyst

Title: SharePoint Analyst - Intermediate

Location: 100% Remote

Duration: 12 Month

Job Description:

Support Microsoft SharePoint environments, including SharePoint 2016 On-Premises and SharePoint Online.

Perform business analysis and design to support creating SharePoint solutions.

Provide first and second-level technical support for SharePoint-related issues, including user inquiries, system errors, and performance problems.

Troubleshoot SharePoint site and application issues, identifying root causes and implementing effective solutions in a timely manner.

Perform routine maintenance tasks, such as software updates, patch installations, and system configurations, to ensure the stability and security of the SharePoint environment.

Monitor SharePoint servers, services, and workflows to proactively identify and resolve potential issues before they impact users.

Collaborate with cross-functional teams to gather requirements, design solutions, and implement enhancements to SharePoint sites and applications.

Develop and maintain technical documentation, user guides, and training materials to support end-users and IT staff in using and administering SharePoint.

Participate in testing and quality assurance activities to validate the functionality, performance, and usability of SharePoint solutions.

Stay current with industry trends, best practices, and emerging technologies related to SharePoint and collaborate with the team to evaluate their potential impact and benefits.

Perform business requirements and complex design in delivering solutions using out-of-box SharePoint components and 3rd party tools (e.g. Nintex) as appropriate to meet business needs

Provide expertise for the design of new processes for support of Microsoft SharePoint and related systems.

Guiding business users on the effective use of SharePoint for Enterprise Content Management

Validation of data used to support migration efforts

Resolution of day-to-day problems arising through operational support of SharePoint

Development and implementation of solutions both individually and as a member of SharePoint operations team

Routine reports that correlate hours worked with operational duties

Work directly with Government of Alberta technical staff and other stakeholders.

Must Have

Education

The proposed resource must meet or exceed one of the following:

University graduation in computer science or a related discipline and 4-yr relevant experience;

OR

2-yr diploma in computer science or a related discipline and 6-yr relevant experience;

OR

1-yr certificate in computer science or a related discipline and 7-yr relevant experience;

OR

a currently active professional certification or accreditation and 8-yr relevant experience Yes

Work Experience

Experience as a Site Collection Administrator. 2 years

Experience preparing and documenting materials for user acceptance testing. 2 years

Experience troubleshooting forms and workflows (all types). 2 years

Experience using and supporting ShareGate. 2 years

Experience with complex SharePoint projects including solutions depending on: managed metadata, workflows, forms, and user interface customization. 2 years

Experience with the development, integration, and support of Microsoft SharePoint 2016 and Microsoft 365 SharePoint Online. 2 years

Nice to Have

Work Experience

Experience applying patches/updates to SharePoint environments. 2 years

Experience in developing integrated system and technical design specifications on complex engagements. 2 years

Experience using PowerShell to manage Farm/Application/Site Collection/Site Features. 2 years

Experience with disaster recovery testing 2 years

Experience with Microsoft 365 SharePoint Online admin portal, reporting, configuration, and administrative tasks. 2 years

Experience with the use of Central Administration on a SharePoint environment. 2 years

Experience with upgrading Microsoft SharePoint environments and migration of content. 2 years