Sales Support Manager

The Sales Support Manager is responsible for overseeing and optimising sales administration team processes, ensuring seamless communication between sales, marketing, operational and finance teams.

The position will play a crucial role in enhancing customer relationships, supporting financial transactions related to sales, and contributing to the overall efficiency of the sales function.

Amore detailed remit is as follows: - and ensp; and ensp; and ensp; and ensp; and ensp;Lead, develop, and mentor the sales administration team, including recruitment, onboarding, training, and performance management - and ensp; and ensp; and ensp; and ensp; and ensp;Support the Sales Director and Managers across the territories with day:to:day sales administration and reporting - and ensp; and ensp; and ensp; and ensp; and ensp;Implementing strategic sales support initiatives - and ensp; and ensp; and ensp; and ensp; and ensp;Attend sales meetings to report key sales information - and ensp; and ensp; and ensp; and ensp; and ensp;Manage customer freight costing.

- and ensp; and ensp; and ensp; and ensp; and ensp;Track and report on KPIs and support ISO compliance - and ensp; and ensp; and ensp; and ensp; and ensp;Approve commission statements and oversee their accuracy and timely processing including to 3rd parties - and ensp; and ensp; and ensp; and ensp; and ensp;Manage customer price lists, discounts and payment terms - and ensp; and ensp; and ensp; and ensp; and ensp;Pursue outstanding payments and oversee credit limit monitoring - and ensp; and ensp; and ensp; and ensp; and ensp;Oversee month and year:end sales ledger tasks - and ensp; and ensp; and ensp; and ensp; and ensp;Review and process incoming sales orders for accuracy and completeness - and ensp; and ensp; and ensp; and ensp; and ensp;Key user for sales:related ERP processes, supporting data integrity, reporting accuracy, and system improvements.

- and ensp; and ensp; and ensp; and ensp; and ensp;Collaborate with warehouse and production teams to facilitate timely and accurate order fulfilment.

- and ensp; and ensp; and ensp; and ensp; and ensp;Ensure all sales documentation, including invoices, packing slips, and movement certificates, aligns with global customs regulations.

You will have extensive Sales or Sales Support experience with a clear commercial dimension and the ability to understand the numerical aspects of sales such as pricing, costs, margins etc.

You will be highly organised with strong attention to detail and confident working cross:functionally and challenging constructively.

It is a fast:paced environment, so balancing priorities is important and the being able to be both hands on with your team as well strategic.

The role is office based to manage your team but may suit someone who operated in field sales no longer wanting to travel.