Management Analyst

BWC's core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments.

Most positions perform work on-site at one of BWC's seven offices across the state.

BWC offers flextime work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am.

Flex-time schedules are based on operational need and require supervisor approval.

What You'll Be Doing: * Develops and analyzes procedures to ensure optimum productivity, efficiency and quality for workflow projects.

* Establishes guidelines and timeframe for analysis of Noncompliance Program; monitors work products and communicates with Legal, Finance, and Claims Divisions, Compliance Unit, Policy Services Unit and Attorney General's office.

* Implements procedures to streamline workflow and team member duties in order to efficiently and effectively process documents timely and accurately.

* Recommends changes to accounting policies and procedures in order to respond to patterns of errors and or problems as noted in inquiries and adjudicating requests; develops program plans and proposals to enhance the non-compliance lien process.

* Performs administrative tasks: Serves as liaison between Legal Operations and Compliance Unit, Claims and the AG's office in noncompliance claims; provides information and records to AG's office regarding certification of non-compliance claims and provides assistance to internal customers within BWC with respect to certification of non-compliance claims.

To Qualify, You Must Clearly Demonstrate: 2 yrs.

trg.

or 2 yrs.

exp.

in research & analysis & written documentation of findings.

* Or completion of undergraduate core program in business or public administration or related field of study.

* Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills: Operational and Administrative Support Professional skills: Analyzation, Attention to Detail, Critical Thinking, Continuous Improvement Major Worker Characteristics: Knowledge of (1) BWC policies & procedures; (2) BWC Legal Division general policies & procedures; (3) Business administration & management; (4) Public administration; (5) Public relations*; (6) Human relations*; (10) Laws, rules & regulations pertaining to settlements, special claims, & self-insured operations; (11) (12) Operational goal development & monitoring.

Skill in (1) Use of personal computer; (2) Use of Microsoft Office applications (i.e., Outlook, Word, Access, PowerPoint, Excel). Ability to (1) deal with many variables & determine specific action in developing policies & procedures; (2) Handle sensitive telephone & face-to-face inquiries & contacts with the public & other government officials; (3) Compose letters, papers & reports; (4) Understand manuals & verbal instructions technical in nature; (5) Develop complex reports & position papers; (6) Proofread technical materials, recognize errors & make corrections; (7) Define problems, collect data, establish facts & draw valid conclusions; (8) Calculate fractions, decimals & percentages; (9) Gather, collate & classify information according to established methods; (10) Prepare meaningful, concise & accurate reports; (11) Establish friendly work environment; (12) Coordinate & conduct successful meetings; (13) Communicate effectively.

Developed after employment.