Intake & Scheduling Coordinator - BG Healthcare Services

Job Description

Location: Falls Church, VA

Job Type: Full-Time

Industry: Home Health Care

Compensation: Competitive, based on experience

About BG Health Services

At BG Health Services, we are a compassionate, client-focused home health care agency dedicated to providing high-quality, personalized care in the comfort of our clients’ homes. Our mission is to enhance the lives of our patients and support their independence and dignity through exceptional service. We are growing and looking for a dedicated Intake & Scheduling Coordinator to join our team.

Position Overview

As our Intake & Scheduling Coordinator, you will be the primary point of contact for new clients and a key player in coordinating care. Your responsibilities will include managing referrals, verifying insurance, entering patient data, and scheduling field staff to ensure the timely, efficient, and compassionate delivery of care.

This is a high-impact role requiring attention to detail, excellent communication, and strong organizational skills.

Key Responsibilities

Receive and process incoming referrals from hospitals, physicians, and case managers

Verify insurance information and obtain authorizations as needed

Accurately input and maintain patient records in the EMR system

Schedule caregiver and nursing visits based on client needs and staff availability

Communicate with patients, families, and staff to ensure smooth service coordination

Adjust and update schedules in response to changes or emergencies

Track and follow up on pending documentation and authorizations

Ensure compliance with HIPAA and agency protocols

Qualifications

High School Diploma or equivalent; an associate or bachelor’s degree is also acceptable.

Minimum 2 years of experience in a healthcare setting (home health or hospice preferred)

Proficiency with EMR systems such as Axxess, HHAeXchange, WellSky, or similar

Strong organizational skills and high attention to detail

Ability to multitask and prioritize in a fast-paced environment

Excellent verbal and written communication skills

Bilingual skills (e.g., Spanish, Mandarin) are a plus

Why Join BG Health Services?

Being part of a mission-driven organization, making a real impact

Supportive, team-oriented work environment

Opportunities for professional growth and development

Flexible work options (full-time or part-time)

How to Apply

If you’re passionate about healthcare, detail-oriented, and ready to make a difference, we want to hear from you!

Send your resume to:

Visit us at:

Full-time