Implementation Manager Transport & Data Center Infrastructure

Implementation Manager Transport & Data Center Infrastructure

Location: New Albany, OH (100% Onsite)

Contract: 6-Month Contract with Possible Extension

Work Authorization: W2 Only No C2C, No 1099

About the Role

We are seeking an experienced Implementation Manager with strong expertise in transport systems, fiber operations, cabling, and hyperscale data center infrastructure. This role supports onsite coordination, customer-facing communication, and oversight of technicians performing hands-on field work.

Key Responsibilities

Interface directly with customers and manage incoming trouble tickets

Oversee onsite technicians and ensure SLA compliance

Supervise 3rd-party vendors and onsite project activities

Perform fiber testing, certification, decommissioning, and QA/QC oversight

Coordinate cable drops, pathways, and cross-connects

Conduct daily site inspections for safety, performance, and cleanliness

Ensure OHS compliance and complete safety audits

Prepare risk assessments and monitor PPE requirements

Produce detailed reports, progress updates, and documentation

Ensure alignment with project schedules, implementation guidelines, and Ericsson standards

Technical Expertise Required

Transport Systems:

DWDM, CWDM, mux/demux

Backbone transport, cross-connects

OTDR, loss measurements, polarity

Fiber certifying/testing/decommissioning

Cabling Knowledge:

SMF, MMF, OS2, OM3, OM4, ODF

Fiber drops, routing, cable pathways

QA/QC for cabling & transport environments

Data Center Infrastructure:

Hands-on field-level work (not just facilities ops)

Ability to guide technicians in a hyperscale environment

Qualifications

Minimum 5+ years of hands-on data center or transport experience

Minimum 2+ years of supervisory or lead experience

Proven background in field operations, transport, or cabling environments

Ability to lift 50 lbs, work at heights, and walk large data center campuses

Strong judgment, communication skills, and customer-facing professionalism

Ability to work independently with minimal guidance

What you didnt know about us:

Competitive salary

Health, Dental and Vision Benefits

Short/Long Term Disability and Critical Care/Illness Protection

Life Insurance and Retirement Plans

Employee Assistance Program

With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!

We are Connectors. We thrive on quality over quantity and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!

We are Collaborators. Youll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services dont stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.

We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!

Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. For more information click Equal Employment Opportunity is the law.

You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.

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