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Home Lending Production Operations F&BM - Associate

Company:
JPMorganChase
Location:
Columbus, OH
Posted:
December 11, 2025
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Description:

Description

Business Management optimizes business performance by helping to drive key initiatives. We act as trusted advisors and counterweight to Business/Group Heads, and are responsible for identifying, escalating, and mitigating business risks. The role of a business manager is dynamic and can vary from business to business, in line with the priorities of the different lines of business.

An associate in Business Management would be expected to:

Provide a high level of responsiveness to executive ad-hoc requests related to project management, presentation development, and business analysis

Organize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint techniques. Create wireframes and mock-ups quickly and iteratively for management presentations, reports, and dashboards

Communicate effectively with key business partners to understand projects and drive next steps

Project manage and deliver key work streams and tasks

Identify key business risks on the platform and drive resolution of mitigating controls

Support audit, regulatory and compliance deliverables; help drive specific action plans and deliverables within the Risk Control Self-Assessment (RCSA) framework

Coordinate team activities and prepare materials for town halls, employee recognition, and strategy working sessions

Collect and maintain internal resources and documentation on collaboration sites, like SharePoint

Participate in collaborative initiatives with team members and global managers, looking for ways to continually simplify, improve, and add value to existing business processes

Qualifications

Bachelor’s degree in Business, Finance, Economics, or other related area

Prior experience in Business Management or COO role

Proven experience delivering timely, high quality presentations and/or reporting for various projects and stakeholders. Attention to detail is a must with continuous focus on design excellence

Demonstrated ability in dealing with different stakeholder groups and driving the agenda

Excellent communication, organization and project management skills

Ability to articulate and demonstrate thoughtful rationale in design decisions

Intermediate to advanced level ability expected in all MS Office tools (Excel, PowerPoint, Pivot Tables)

Self-motivated, tenacious and able to work with high degree of independence

Excellent written and oral communication skills

Strong time management and prioritization skills

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