Associate Program Manager

A leading service provider of financial operation solutions, dedicated to helping organizations streamline their financial processes & achieve operational excellence is looking to hire an Associate Program Manager for multiple locations. The job details are given below.

Job Role/Position: Associate Program Manager

Industry - Banking

Function - Program & Project Management

Work Location - Kochi, Mumbai, Bangalore

Work Mode - ONSITE (Workdays - 6 days a week)

Qualifications:- Graduation

Required Work Experience:- 1-3 years

Salary Range: INR 10-13 Lakhs/Year

Age Limit - 35 years

Required Skills:- Project Management, Data Analysis, SQL queries, Client Engagement

About the Company

The company is a leading provider of financial operation solutions, dedicated to helping organizations streamline their financial processes & achieve operational excellence. Our innovative platform empowers clients to automate complex operations, ensuring accuracy & efficiency in their financial operations.

Position Overview

The company is seeking a dynamic & experienced Associate Program Manager to join our team. The successful candidate will be responsible for managing the implementation of company's solutions at existing and new clients. This role requires a deep understanding of financial operation processes, exceptional problem-solving skills,& the ability to analyze large volumes of data. The Technical Program manager will drive process excellence, ensure outstanding customer satisfaction throughout the implementation lifecycle & beyond.

Key Responsibilities

● Client Engagement: Serve as the primary point of contact for assigned clients, understanding their unique operation processes & requirements. Build and maintain strong relationships to facilitate successful implementations.

● Project Management: Lead the end-to-end implementation of company's solutions, ensuring projects are delivered on time, within scope, and within budget. Coordinate with cross-functional teams to align resources & objectives.

● Process Analysis & Improvement: Evaluate clients' existing operation workflows, identify inefficiencies, and recommend optimised processes leveraging company's platform. Utilize process mapping & data analysis to drive continuous improvement.

● Data Analysis: Analyze substantial datasets to ensure accurate configuration and integration of company's solutions. Employ statistical tools and SQL-based queries to interpret data and provide actionable insights.

● Problem Solving: Break down complex problems into manageable components, developing effective solutions in collaboration with clients and internal teams.

● Process Excellence: Advocate for and implement best practices in process management, utilizing methodologies such as Lean Six Sigma to enhance operational efficiency.

● Customer Excellence: Ensure a superior customer experience by proactively addressing client needs, providing training and support, and promptly resolving any issues that arise.

Qualifications

● 1 to 3 years of experience in project management, preferably in financial services, software implementation, consulting or analytics.

● Strong analytical skills with experience in data analysis, SQL querying, and handling large datasets.

● Excellent communication & interpersonal skills, with the ability to manage client relationships effectively.

● Demonstrated ability to lead cross-functional teams & manage multiple projects concurrently.

● Proven expertise in financial operation processes & related software solutions is a plus

● Proficiency in developing business intelligence solutions or with low-code tools is a plus

Why Join this Company?

● Opportunity to work with a cutting-edge financial technology company.

● Collaborative and innovative work environment.

● Competitive compensation and benefits package.

● Professional development and growth opportunities.

Mandatory Requirements for Candidates

-Should have at least 1 to 3 years of project/program management experience in Financial Services/Banking/NBFC/Fintech companies only.

-Hands-on proficiency in data analysis & SQL querying, with ability to work on large datasets

-Ability to lead end-to-end implementation projects & manage cross-functional teams effectively.

-Experience in process analysis, optimization, & mapping for operational efficiency.

-Strong client-facing communication & stakeholder management capabilities.

-Good expertise in financial operations processes & workflows with proven implementation experience.

Preferred Companies (prior experience should be from one of these companies)

Indus Insights

Fractal Analytics

Clari5

Zoho Corporation

Infibeam Avenues Limited

Sigmoid

MathCo (formerly TheMathCompany)

LatentView Analytics

ZS Associates

Capgemini India

EXL

HighRadius

PS:- Only those who meet the job criteria specified in the job description and satisfy the mandatory requirements for the job role, are required to apply.