Emergency Services Dispatcher

Emergency Services Dispatcher

Provides advanced emergency medical dispatch life support through pre-arrival instructions to callers. Operates and maintains all Dispatch Call Center equipment, including State Police Systems to obtain criminal background information. Prepares and maintains reports and records relating to emergency responses.

To qualify for an Emergency Services Dispatcher, your resume and supporting documentation must support:

A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position.

To qualify at the GS-06 level, applicants must possess one year of specialized experience equivalent to the GS-05 level or equivalent under other pay systems in the Federal service, military, or private sector.

Applicants must meet eligibility requirements including minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement.

Creditable specialized experience includes: Answering 911 calls Working with emergency services dispatch equipment Providing instruction on emergency medical procedures Interpreting pertinent laws and regulations

Other requirements:

Incumbent must successfully complete any and all required training, to include being certified at the Telecommunicator I & II levels and Hazardous Material Awareness within 9 months of being placed in this position.

Within one year, incumbent must obtain and maintain Cardio Pulmonary Resuscitation (CPR) certification and Emergency Medical Dispatch (EMD) certification.

Within six months, incumbent must obtain certification to operate the Commonwealth Law Enforcement Assistance Network (CLEAN), in accordance with Pennsylvania State Police - Bureau of Communications and Information Services - Operator Certification Manual Appendix E, Oct 2013.

You will receive credit for all qualifying experience, including volunteer experience.