Support Technician -Data Entry

Rail and Transit Practice:

Whether moving people or freight, future rail and transit solutions will be determined by energy prices, a shift toward urban living and growing environmental concerns. Michael Baker helps freight, authority and state Department of Transportation clients meet these modern challenges by providing services that address key industry issues such as state of good repair, capacity, safety, community livability, asset management and maintenance, planning and development for new projects, and the promotion of environmental stewardship and sustainability.

We provide value by first understanding our clients' needs, then working with them as a partner to identify innovative and cost-effective solutions that optimize their opportunities for success.

What We're Looking For:

Michael Baker is seeking a talented Support Technician with a specialization in data entry with the opportunity to engage in data automation and project support, to help make a difference in our Rail and Transit Practice. The candidate will report full-time in office in Jacksonville, FL while working for our Jacksonville office staff and interfacing with our national Rail and Transit group.

What You'll Do:

Under limited supervision, the candidate will provide data entry and analysis assistance regarding a variety of data across the client's system to engineering staff. Responsibilities will include:

Analyzes and interprets diagrams and documents to extract data; inputs data into database.

Edits, manipulates and prepares field data into data base or report format.

Performs quality control checks and utilizes testing tools to ensure reports display timely, accurate, and relevant data.

Actively engages with clients to establish challenges and needs with existing data sets while identifying additional data inputs to solve asset management decisions

Analyzes data from disparate systems, identifying trends and processes as they relate to reporting and tracking operational metrics

Maintains existing reports and analyzes needs for updates and modifications to deliver relevant information

Presents information and analysis that is visually appealing and easily understood by non-technical clients and managers

Assists clients with interpretation and analysis of data and reports to identify trends and create predictive measurement tools

Other duties as assigned. What You Need to Succeed:

GED or High School Diploma

Preferred: Associate's degree or higher in Data Management, Information Technology, Geographic Information Systems, Computer Engineering/Science, or related course of study

2-4+ years comparable experience

Proficiency with MS Office Suite

Experience with Power BI or other data analytic software platforms a plus

Ability to build dashboards a plus

Knowledge of database management including diagnostics and error resolution

Strong written and verbal communication skills, including report preparation, presentation, and problem-solving skills and ability to interface with clients.

Ability to work in a dynamic environment with strong organizational and multi-tasking skills

Strong initiative and ability to work independently

Strong work ethic and integrity To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Occasional travel may be required.

Compensation:

The approximate range for this position is $20/hr to $25/hr for this position. Individual salary within this range is determined through a wide variety of factors including but not limited to education, experience, licensure, knowledge, skills, and geography; it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

Why Choose Us:

Medical, dental, vision insurance

401k Retirement Plan

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Life, AD&D, short-term, and long-term disability

Professional and personal development

Generous paid time off

Commuter and wellness benefits

About Us

Michael Baker International, a leading provider of engineering and consulting services, including design, planning, architectural, environmental, construction and program management, has been solving some of the world's most complex infrastructure challenges for more than 85 years with a legacy of expertise, experience, innovation and integrity.

Based in Pittsburgh and with nearly 100 offices nationwide, we partner with clients on everything from roads, bridges, tunnels, mass transit, and airports, to water treatment plants, arctic oil pipelines, environmental restoration and specialized overseas construction. We serve as a trusted adviser to the communities we serve, making them safer, more accessible, more sustainable and more prosperous.

We provide visionary leadership in facilitating transformational change for our clients. Our work delivers differentiating innovations and dedicated experts who challenge the status quo and share a world of diverse experience and an impassioned entrepreneurial spirit. We deliver quality of life.

We Make a Difference.

Michael Baker International is proud to be an Equal Opportunity Employer. Michael Baker International provides equal employment opportunity for all persons, in all facets of employment. Michael Baker International maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks. We encourage all qualified applicants to apply for any open position for which they feel they are qualified and all will receive consideration for employment without regard to race, color, religion, creed, age, gender, sexual orientation, gender identity, national origin, citizenship status, marital status, familial status, pregnancy or childbirth, genetic information, disability, protected veteran status, status with regard to public assistance, or membership or activity in a local human rights commission, or any other legally protected status.

EEO is the Law. Applicants to and employees of Michael Baker International are protected under Federal law from discrimination.

*It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*There is no current application deadline. Michael Baker will continue to accept applications on an ongoing basis until the position is filled or no longer needed.