Consumer Insights Technology Specialist

Join the NetJets Team

NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.

Purpose of Position

The Market Research Analyst, Senior will support the Market Research department's efforts to know the Owner and provide the Voice of the Customer to the business. The Market Research Analyst, Senior will be responsible for identifying, developing, and executing internal and external research efforts to support a variety of business areas. The Market Research Analyst, Senior will be responsible for determining the best research methodology for each project, for incorporating best practices throughout the projects, and for presenting results to all levels of the organization. They also will be expected to generate ideas for relevant studies that were not specifically requested, but could be valuable to the organization.

Tasks and Responsibilities

Developing and executing research efforts (surveys, interviews, roundtables, etc.) to support internal department initiatives. To include meetings with stakeholders to outline objectives, development of methodology, execution, analysis, and presentation of results.

Providing support of ongoing, existing market research studies. To include updates to questions, when applicable, and ongoing reporting/presentations.

Market Research liaison for other departments - represents the Owner perspective to all internal departments.

Coordinating and planning logistics of market research functions, including Owner initiatives (typically two large projects per year and other ad hoc projects) and all internal projects.

Guide contractors and junior level people on the team, and be available to lead when management is not available Note:

It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.

Education

Bachelor's in Marketing or Technical Discipline

Certifications and Licenses

Years of Experience

4-6 years of experience

Core Competencies

Adaptability

Collaboration

Curiosity

Service-Oriented

Strives For Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

Minimum of 4 years of experience in market research position or technical role within research

Knowledge of market research principles and methodologies

Passionate advocate for the customer/Owner and the desire to bring their point of view into every conversation

Demonstrated ability to learn and quickly comprehend new concepts

Demonstrated ability to research information and provide clear and concise reports for leaders

Ability to interpret and analyze data and effectively communicate the story that the data tells to a variety of audiences

Demonstrated strong oral and written communication and presentation skills

Strong attention to detail

Strong interpersonal and networking skills - to all levels of the organization

Ability to use related computer programs with strong PC skills; advanced proficient in Teams, MS Office, Excel and Power Point

Familiarity with market research software tools

Ability to negotiate, influence and build credibility with internal stakeholders

Ability to lead when needed How NetJets Supports You

NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVEWELL-a comprehensive package to support your Mind, Body, and Life.

Our comprehensive suite of benefits include:

Medical, Dental, and Vision

Healthcare Advocacy

Employee Assistance Program

Flexible Spending Accounts

Health Savings Account with annual employer contribution

Wellness Programs & Discounts

Paid Time Off

Parental Leave of Absence

Life and Accident Insurance

Voluntary benefits (financial protection plans)

401(k) plan, with 66% of every dollar you contribute matched by NetJets

Short and Long-Term Disability

Legal Plan

Identity Theft Protection Plans

Pet Insurance

Family & Caregiving Support