eCommerce & Digital Sales Specialist

Description

MWE, is hiring an eCommerce & Digital Sales Specialist to help grow our online sales channels including TracksandTires.com, eBay, Amazon, and retail marketplaces. This role combines eCommerce operations, digital content management, online merchandising, website support, and customer interaction. We're looking for someone organized, detail-oriented, and action-driven who thrives at improving listings, solving problems, and supporting sales across multiple online platforms.

Duties/Responsibilities:

• Manage and update product listings across TracksandTires.com, eBay, Amazon, and other marketplaces

• Monitor pricing, inventory accuracy, competitor activity, and marketplace performance

• Coordinate with Marketing on promotions, discount codes, campaigns, and product pushes

• Improve product titles, descriptions, keywords, and content with Marketing support

• Troubleshoot listing errors, image issues, and compliance problems

• Maintain website content including specs, machine compatibility, photos, pricing, and categories

• Manage eBay store operations including bulk edits, templates, images, and issue resolution

• Maintain accurate product data for tracks, tires, and undercarriage products

• Assist Marketing with social posts, content ideas, ads, and creative needs

• Respond to customer inquiries on fitment, specs, and product selection as needed

• Create sales orders and support sales channels as needed

• Monitor and respond to customer reviews, Q&A, and messages

Required Skills/Abilities:

• Strong Excel skills (v-lookups, pivot tables, data organization)

• Clear writing ability and excellent attention to detail

• Strong organization and time-management skills

• Ability to collaborate with Marketing on content and promotions

• Problem-solving mindset and willingness to take ownership

• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• 2-5 years of hands-on eCommerce experience (eBay, Shopify, BigCommerce, etc.)

• Experience managing product listings, images, and marketplace compliance. Current human resources and/or compensation credentials or certification preferred.

• Experience with NetSuite or similar ERP/eCommerce systems

• Experience in rubber tracks, tires, and undercarriage is a plus

• Familiarity with compact track loaders, skid steers, excavators, or related equipment

• Background in automotive, heavy equipment, or aftermarket parts

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

• Must be able to lift up to 15 pounds at times.

Compensation Package

Strong benefits

Multiple medical plans including HSA availability with company contributions

Company paid disability & life insurance coverage

Generous 401k matching

Competitive pay

Casual atmosphere/dog-friendly environment