Salesforce Administrator

Here's a polished job description for the Product Specialist 4 (PS4 - 777305) role:

Job Title: Salesforce Admin

Location: Remote (Travel to Columbus, OH as required)

Key Candidate Question:

• Does the candidate have a Salesforce Administrator Certification?

Position Overview:

JFS is seeking a Salesforce Admin SME with strong Salesforce expertise. The ideal candidate will have hands-on Salesforce administration experience and the ability to optimize, configure, and support the platform to enhance business usability.

Responsibilities:

Perform daily Salesforce administration and system support.

Configure and manage Salesforce objects, fields, record types, page layouts, and validations.

Manage user licenses, roles, profiles, permissions, and data access.

Monitor Salesforce usage and provide mentoring/training to users.

Document processes, workflows, and develop field maps.

Create and maintain business processes, workflows, and associated reporting.

Import, cleanse, and manage data; monitor exception logs and resolve integration issues.

Improve and maintain data quality across the Salesforce platform.

Build and maintain dashboards and reports for business insights.

Communicate new features, enhancements, and system updates to end-users.

Ensure minimal disruption during system updates and changes. Required Skills & Experience:

4+ years experience as a Salesforce System Administrator.

Strong knowledge of Salesforce configuration, customization, and data management.

Experience creating dashboards, reports, and workflows.

Excellent documentation, communication, and end-user support skills.

Ability to monitor usage, train users, and improve platform adoption.

Familiarity with Salesforce integrations and exception log monitoring. Preferred / Highly Desired:

Salesforce Administrator Certification (Required to confirm)

2+ years experience as a Copado Administrator

2+ years experience in Copado DevOps operations

1+ year experience with OwnBackup data backup, recovery, and seeding

Understanding of Change and Configuration Management concepts and procedures

1+ year experience with Apex code and Salesforce utilities like Workbench and Data Loader

Experience in public sector or large-scale Salesforce environments

Strong problem-solving and mentoring abilities Skill / Experience Summary:

Skill Required / Desired Experience Salesforce System Administrator Required 4+ Years Copado Administrator Required 2+ Years Copado DevOps operations Desired 2+ Years OwnBackup data backup & recovery Desired 1+ Year OwnBackup data seeding Required 1+ Year Change & Configuration Management Desired 1+ Year Apex code Desired 1+ Year Salesforce utilities (Workbench, Data Loader) Required 1+ Year Salesforce Administrator Certification Highly Desired -