DRC-Technical Specialist 2/Infrastructure Analyst

Role / Title: DRC-Technical Specialist 2/Infrastructure Analyst

System Requisition ID: 734375

Client Name: State of Ohio

REMOTE - Local to Ohio. Some travel to London, OH potentially

This candidate will be responsible for 50+ telecommunication tickets that may involve data entry, troubleshooting, critical thinking, inventory management, asset management etc.

Title: Infrastructure Analyst / Analyst II

Duration: 6-month contract + extensions

# open: 1

Location: REMOTE - Local to Ohio. Some travel to London, OH potentially

Job Overview:

This candidate will be responsible for 50+ telecommunication tickets that may involve data entry, troubleshooting, critical thinking, inventory management, asset management, etc.

This could also involve traveling to the London, OH site to take inventory of the radios, etc./technology as it is sent/received for repair. Will involve some data entry aspects to track assets.

Must Haves:

Data entry experience

1+ years within asset management

Experience within infrastructure (telecom / VOIP)

Resolving tickets / critical thinking skills

Local to Ohio and comfortable with travel within the State

Strong experience with Microsoft Office (Excel)

Experience with asset inventory

Ability to work remotely within a team environment and able to function with little/no supervision - strong work ethic

Willingness to be trained up to speed within telecom functions, etc. of the organization

Plusses:

Radio / radio frequency experience

Motorola or Nokia or Samsung

Experience managing and troubleshooting over 50+ tickets