Operations Consultant II

Company Description

Privia Health™ is a national physician platform transforming the healthcare delivery experience. We provide tailored solutions for physicians and providers, creating value and securing their future. Through high-performance physician groups, accountable care organizations, and population health management programs, Privia works in partnership with health plans, health systems, and employers to better align reimbursements to quality and outcomes.

Job Description

Travel: 70% Travel, Supporting our Ohio & Indiana Markets

The Operations Consultant II is responsible for managing a cluster of our clinically integrated multi-specialty practices and be accountable for driving overall performance results.

Primary Job Duties:

Manage and own 15-18 independent physician practices

Drive growth and improvement to portfolio of physician practices

Draft and implement action plans to improve and grow physician practices' overall revenue

Create transparency with practices about their financial performance (or lack thereof), in order to drive change

Track and manage metrics and goals related to finance, revenue cycle, productivity, clinical performance, and customer experience

Re-engineer the practice workflow to streamline patient throughput and efficiency

Mentor and coach practice administrators, in the management of their physician practice

Facilitate the transition of the physician practice from Fee-For-Service to the future Risk-based world of healthcare reimbursement

Roll out and communicate new Privia initiatives

Effective leader with a sharp eye for constructive criticism in the physician practice

Strategic thinker who assesses situations carefully and delivers scalable recommendations and results

Professional presenter of relevant health care topics

Become an expert in AthenaHealth's Performance Management System and EHR

Provide top-notch customer service to physician practices to ensure issues are resolved and clients are satisfied

Ensure that operations are conducted in accordance with applicable accreditation, statutory and regulatory requirements

Provide oversight, coaching and mentoring to assigned performance associates Qualifications

Bachelor's degree required. Healthcare Masters or MBA highly preferred

5+ years of healthcare experience required, particularly working with physicians and medical group staff

Quantitatively and financially focused; must know how to read a balance sheet and explain financial data

Tech savvy

Functions independently and autonomous with Care Center relationships and seeks out ways to activate change against the status quo. Appropriately communicates up the ladder.

Project management experience juggling multiple projects and urgent deliverables while providing exceptional client service

Thorough understanding of Population Health Management and how it applies to risk-based contracts.

Ability to gain a thorough understanding of Privia Care Team resources and each apply to Population Health Management.

Must provide reliable transportation

Must comply with HIPAA rules and regulations Interpersonal Skills & Attributes:

Able to have honest, difficult conversations with doctors about financial performance and areas of improvement

Extremely bright and analytical. Turns the unknown into knowledge in short order.

Skilled in establishing and maintaining effective working relationships with providers, management, clients and staff, in order to get buy-in to decisions

Expresses ideas clearly and effectively, motivates the listener to action

Responds calmly and maturely in high pressure situations

Positive attitude toward company, work, clients, management, and team members

Uses a customer-focused approach in dealing with conflict and resolution of problems

The salary range for this role is $105,000 to $115,000 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 15% & restricted stock units. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Technical Requirements (for remote workers only, not applicable for onsite/in office work):

In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.