Management And Program Analyst

Apply Management And Program Analyst Department of Defense Defense Logistics Agency Apply Print Share * * * * Save * Summary * This job is open to * Duties * Requirements * How you will be evaluated * Required documents * How to apply Summary See below for important information regarding this job.

Summary See below for important information regarding this job.

Overview Help Accepting applications Open & closing dates 03/17/2026 to 03/27/2026 Salary $52,654 to - $83,733 per year Pay scale & grade GS 7 - 9 Location 1 vacancy in the following location: Whitehall, OH Remote job No Telework eligible Yes-as determined by the agency policy.

Travel Required 25% or less - You may be expected to travel for this position.

Relocation expenses reimbursed No Appointment type Permanent - Multiple Appointment Types Work schedule Full-time Service Competitive Promotion potential 9 Job family (Series) * 0343 Management And Program Analysis Supervisory status No Security clearance Other Drug test No Financial disclosure No Bargaining unit status Yes Announcement number DLAWpnSpt-26-12912643-MP Control number 861481700 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement.

Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.

Veterans Veterans of the U.S.

Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference Military spouses Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty.

Individuals with disabilities Individuals who are eligible under Schedule A.

Clarification from the agency "Agency" means current permanent DLA employees in the commuting area.

Veterans eligibilities include 30% or more Disabled Vet and Veterans Employment Opportunities Act (VEOA). Military Spouse Preference (MSP) eligibles, Retained Grade Preference (RGP) eligibles, and Military Reserve and National Guard Technician eligibles in the commuting area may also apply.

Videos Duties Help * If selected at the GS-07 level, the below responsibilities will be performed in a developmental capacity.

* Primary contact for communications, analytical support, and help desk functions for the DLA Internet BID Board System (DIBBS) and future web quoting systems.

* Conducts reviews of DIBBS to identify system issues by researching regulations, recommending process changes, analyzing fraud systems, and collaborating with procurement analysts to solve problems.

* Manages all facets of supplier interaction, including coordinating emails, reviewing supplier responses for completeness, escalating issues as needed, and conducting surveys to enhance supplier engagement.

* Handles technical and administrative tasks such as routing supplier requests, initiating IT support tickets (Remedy Tickets) for system problems, and managing records.

* Manages and maintains content for the Helpdesk OneNote manual and develops the quarterly "TheLink" newsletter.

This includes soliciting articles, editing for format and grammar, and preparing for final review and publication.

Requirements Help Conditions of employment * Must be a U.S.

citizen * Tour of Duty: Flexible ( * Security Requirements: Non-Critical Sensitive * Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.

* Fair Labor Standards Act (FLSA): Non-Exempt * Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.

* Recruitment Incentives: Not Authorized * Bargaining Unit Status: Yes * Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities.

See for more information.

Qualifications To qualify for a Management and Program Analyst, your resume and supporting documentation must support: A.

Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position.

To qualify at the GS-07 level, applicants must possess one year of specialized experience equivalent to the GS-05 level or equivalent under other pay systems in the Federal service, military, or private sector.

To qualify at the GS-09 level, applicants must possess one year of specialized experience equivalent to the GS-07 level or equivalent under other pay systems in the Federal service, military, or private sector.

Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement.

Creditable specialized experience includes: GS-07: * Experience assisting users with a web-based system by answering help desk questions, walking users through basic system steps, and reporting issues to the appropriate team when needed.

* Familiar with reviewing system or operational data to spot basic patterns, check for common issues, and share observations that can help improve day-to-day processes.

* Experience communicating with external partners or vendors to gather information or resolve straightforward issues.

Able to help create or update simple user instructions, guides, or other informational materials.

* Basic understanding of small-purchase or procurement procedures, including awareness of related rules and policies.

GS-09: * Providing technical and functional support for a web-based business application by responding to help desk inquiries, troubleshooting common user-reported problems, and guiding users through established processes.

* Assisting in the analysis of operational or system data to identify trends, track performance metrics, and contribute to recommendations for system or process improvements.

* Communicating with internal and external stakeholders to address routine issues and assist in the development, writing, or editing of procedural content such as user guides or knowledge base articles.

* Applying practical knowledge of procurement or small purchase regulations to complete administrative tasks, such as processing purchase requests or tracking orders.

B.

Education Substitution: Such education must demonstrate the knowledge, skills, and abilities necessary to do the work.

Education must be from a college or university accredited by an organization approved by the U.S.

Department of Education.

See If using education to meet basic qualifications, YOU MUST SUBMIT A TRANSCRIPT as supplemental documentation.

To qualify based on education in lieu of specialized experience, you must possess: * GS-07: One (1) full year of graduate level education or superior academic achievement.

* GS-09: A master's or equivalent graduate degree, or 2 full years of progressively higher-level graduate education leading to such a degree, or LLB.

or J.D., if related C.

Combination: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for grade levels GS-07 and GS-09 and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages.

The total percentages must equal at least 100 percent to qualify an applicant for that grade level.

Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grade GS-07 and GS-09.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

Education Are you using your education to qualify?

You MUST provide transcripts or other documentation to support your educational claims.

Unless otherwise stated: Unofficial transcripts are acceptable at time of application.

GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours that your graduate school has determined to represent one academic year of full-time study.

Such study may have been performed on a full-time or part-time basis.

If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S.

education program; or full credit has been given for the courses at a U.S.

accredited college or university.

Additional information For Important General Applicant Information and Definitions go to: Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants.

The DoD criteria for hiring Reemployed Annuitants can be found at: Information for Veterans is available at: As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.

Drug-Free Workplace Policy The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace.

All DLA employees are required to refrain from illegal drug use on and off duty.

DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing.

Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment.

Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test.

Employees in drug testing designated positions are subject to random drug testing.

The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids.

ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana.

DLA employees are subject to Federal law and under Federal law, Marijuana is a Schedule I drug and is illegal.

Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job?

The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.

Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits Help A career with the U.S.

government provides employees with a comprehensive benefits package.

As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Opens in a new windowLearn more about federal benefits.

Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above.

The assessments for this job will measure the following Competencies: * Accountability * Attention to Detail * Customer Service * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Self-Management * Stress Tolerance * Teamwork * Decision Making * Reading Comprehension * Reasoning Once the application process is complete, a review of your resume and supporting documentation may be completed and compared against your responses to the assessment questionnaire to determine if you are qualified for this job.

The rating you receive is based on your responses to the assessment questionnaire and USA Hire assessments.

The score is a measure of the degree to which your background matches the competencies required for this position.

If your resume and/or supporting documentation is reviewed and a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position.

Please follow all instructions carefully.

Errors or omissions may affect your rating.

Benefits Help A career with the U.S.

government provides employees with a comprehensive benefits package.

As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Opens in a new windowLearn more about federal benefits.

Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

Contact the hiring agency for more information on the specific benefits offered.

Required documents Required Documents Help To apply for this position you must provide a complete Application Package.

Each Application Package MUST include: * Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages.

If your resume exceeds the two-page limit, you will be removed from consideration for this announcement.

The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position.

Must include the work schedule, hours worked per week, dates of employment, and duties performed.

If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible.

The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages.

We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files.

Page margins should be 0.5 inches, and font styles must be legible.

Consider using 14-point size font for titles and 10-point for the main text.

We recommend using a font like Lato, if available.

Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.

* Applicable documents to support the eligibility(s) for which you are applying.

Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents.

* If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.

Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position.

To be well-qualified and