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Quant Analytics Manager - Customer Analytics

Company:
JPMorgan Chase & Co.
Location:
Columbus, OH, 43216
Posted:
March 20, 2026
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Description:

JobID: 210715921 Category: Predictive Science JobSchedule: Full time Posted Date: 2026-03-17T17:15:08+00:00 JobShift: Base Pay/Salary: NY $123,500.00-$210,000.00 Job Summary: As a Data Science Manager on the Customer Segmentation Enablement team, you will lead a team of data engineers, data scientists & researchers, guiding end-to-end studies that inform product and business strategy.

Leveraging your expertise in SQL, Python, and statistical methods, you will analyze diverse datasets, synthesize findings, and deliver executive-quality insights.

Your work will shape the next generation of research, drive process improvements, and foster a culture of empathy and innovation.

You will partner closely with product leadership, senior business executives, and cross-functional teams to champion user experience and integrate research into design and development.

As a people manager, you will be responsible for leading, coaching, and developing your team, setting clear goals, providing regular feedback, and supporting their professional growth.

Key Responsibilities: * 6+ years of experience in business strategy, analytics, or data science.

* Lead, coach, and develop a team of data scientists and researchers, setting clear goals and expectations to drive high performance.

* Proven track record of supporting team members' career progression and professional development.

* Clear and succinct written and verbal communication skills, able to frame and present messages for different audiences.

* Critical and analytical thinking, with the ability to maintain detail focus and retain big picture perspective.

* Ability to work independently, manage shifting priorities and projects, and thrive in a fast-paced, competitive environment.

* Excellent interpersonal skills to work effectively with a variety of individuals, departments, and organizations.

Required Qualifications, Capabilities, and Skills: * 5+ years of experience planning and executing user research studies, including quantitative and big data analysis.

* Strong programming skills in SQL and/or Python; experience working with large datasets.

* Proficient in statistical concepts and methods, with a strong analytical and problem-solving mindset.

* Excellent communication skills, with the ability to synthesize and present complex findings to senior stakeholders.

* Demonstrated experience mentoring, training, and managing junior team members.

* Ability to drive multiple initiatives independently and manage competing priorities.

Preferred Skills and Qualifications: * PhD/Master's degree or equivalent in Statistics, Mathematics, Computer Science, Data Science, Social Science, or a related field.

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