Executive General Manager

Company Description Founded in 2010, Katalina's is a beloved cafe in Columbus, Ohio, known for its signature Original Pancake Balls™ and a commitment to supporting local and sustainable ingredients.

With two locations, Katalina's has consistently been recognized as one of the top breakfast spots in the city, embodying its motto, "Live, Love, Local™." The cafe prioritizes work-life balance for all team members, uses organic produce and humane meat, and maintains a mission-driven approach that has resulted in profitability well above industry standards.

Katalina's takes pride in creating a welcoming environment and values-driven dining experience for both its team and customers.

Role Description Katalina’s is seeking an experienced and passionate Executive General Manager to oversee the day-to-day operations of the cafe.

This is a full-time, on-site position in the Columbus, Ohio Metropolitan Area.

Responsibilities include managing restaurant operations, ensuring high-quality customer service, overseeing staff performance, managing budgets and financial targets, and implementing strategies to maintain the mission of "making the world better one little bite at a time." The role also involves team development, vendor and inventory management, and maintaining the cafe's standards of sustainability and excellence.

Qualifications Proven leadership abilities in managing teams, fostering collaboration, and promoting a positive and inclusive work environment.Strong operational management skills, including financial planning, budgeting, and resource management within the hospitality or food service industry.Experience in customer service, ensuring high levels of satisfaction and resolving concerns efficiently.Knowledge of local and sustainable sourcing, as well as a commitment to upholding ethical and eco-friendly practices.Excellent organizational and communication skills, including the ability to effectively train and develop team members.Familiarity with industry standards and compliance requirements for health, safety, and quality assurance.Bachelor’s degree in hospitality management, business administration, or equivalent experience.

A passion for food service and sustainability is highly preferred.