Banquet Captain / Event Service Lead

Part-time

Description

Position: Banquet Captain / Event Service Lead

Location: Santa Barbara, Hope Ranch

Schedule: Part-time; evenings, weekends, holidays as needed

Overview:

La Cumbre Country Club is seeking a polished, service-driven Banquet Captain / Event Service Lead to help deliver exceptional weddings, private events, and member functions in a premier Santa Barbara club setting. This hands-on leadership role is ideal for someone who enjoys leading banquet teams, creating memorable guest experiences, and ensuring events run smoothly from setup through final breakdown.

Primary Responsibilities:

Event Leadership

• Lead banquet staff during event setup, service, and breakdown

• Review BEOs and ensure rooms are set accurately and on time

• Serve as the main on-site point of contact during events

• Coordinate timing with culinary and bar teams to keep service running smoothly

• Work closely with the Event & Catering Manager to fully understand the vision, expectations and details of each event.

Staff Supervision

• Direct, lead, and motivate the banquet service team before, during, and after events.

• Assign tasks, monitor service flow, and ensure all staff members maintain a polished, professional appearance.

• Set the tone for service by modeling professionalism, positivity and engagement.

• Help train new banquet team members on service standards and safety.

Member & Guest Experience

• Deliver a warm, professional, and proactive member and guest experience.

• Anticipate guest needs and resolve issues quickly and graciously.

• Maintain high presentation and hospitality standards aligned with La Cumbre’s prestige and member expectations.

Operational Accuracy

• Ensure rooms, equipment, linens and rentals are organized and event-ready.

• Confirm event details and service notes are properly documented and executed.

• Assist with post-event reset and report maintenance or safety concerns to management.

Working Conditions:

• Ability to stand, walk, and lift items for extended periods during event preparation and execution.

• Work may be required during weekends, evenings, and holidays based on event schedules.

Salary Description

$20.00 / hour + Service Charge Participation