Operations and Talent Manager

Who We Are

Authentic Brands Group (Authentic) is a leading sports, media, entertainment and lifestyle platform. As the owner of some of the most iconic and beloved intellectual property in the world, Authentic acquires and invests in brands to create long-term value for all of its stakeholders.

A digital-first, asset-light platform, Authentic sits at the intersection of culture, commerce and technology. It brings brands to life and cultivates fandom through powerful storytelling, premium content and unforgettable live experiences. Together with nearly 2,000 best-in-class licensing partners across 150 countries and an expansive distribution network, Authentic’s brands drive more than $38 billion in annual systemwide retail sales worldwide.

Why Authentic

You’ll be able to access the resources and scale, while leveraging innovative technology and nimble environment. What we’re saying is, this isn’t your average day job. If you’re hungry to drive ideas into action and own your career, let’s chat. Our team is rapidly innovating to evolve and define the future of our brands. With the help of some of the brightest minds in retail, marketing, licensing, legal and more, we are building the intersection of digital and experiential marketing to help achieve that mission. We reimagine, evolve and transform brands! At Authentic, we foster an inclusive workplace where diversity of thought and expertise drive competitive advantage. Our global teams are built by go-getters who contribute unique perspectives and push the boundaries of creativity and innovation. Headquartered in New York City, Authentic has offices in major metropolitan cities including Los Angeles and Miami, as well as Toronto, Mexico City, London, and Shanghai.

What You’ll Do

As Operations and Talent Manager, you will coordinate and oversee all administrative and operational duties in our Japan office. This position has dual reports to the Operations and HR team in region to ensure all business needs are appropriately met. To be successful in this role, the ideal candidate is well organized, has the ability to multi-task, is able to work in a fast-paced environment and is a team player who takes the initiative to resolve operational challenges and improve processes.

What you’ll be working on

Oversee the day-to-day activities of the office as the main point of contact

Assist in all regulatory compliance matters, including but not limited to company/branches setup/deregistration, regulatory filings, licensing maintenance and renewals

Provide direct administrative support as needed, including scheduling appointments, meetings, and events, booking travel, maintaining filing system, mailing and shipping packages, and employee list

Oversee and maintain office equipment for uninterrupted function, identify and fulfill office supply needs, maintain and manage vendors, and coordinate food delivery as needed

Manage office budget and coordinate with finance to ensure timely payment to vendors

Collaborate with the building facilities team for office maintenance needs

Provide first-level IT support to executive team and onsite staff

Support operations safety management and policies and procedures

Coordinate internal and external resources, and cultivate relationships with vendors

Provide executive and administrative support and coordination as needed including managing calendar.

Provide high-touch support to the staff throughout the workday, ensuring colleagues have the resources and a comfortable environment to do their best work.

New Entity Setup: Assists in the preparation of any documents necessary for new company and branches setup

Upkeep and maintain all business licenses and certificates necessary and assist in annual inspection with government agencies

Liaise with regional contact to upkeep all company insurance information and renew company insurances before expiry date

Work with team members to liaise with government officials in compliance with local regulations

Office Lease Maintenance

Act as the local point of contact for HR-related matters, coordinating between the Japan office and regional HR team

Support recruitment processes, including coordinating interviews, communicating with candidates, and assisting with onboarding logistics

Support day-to-day HR operations, including onboarding, offboarding, and employee documentation

Coordinate with external vendors (e.g., payroll, benefits providers) to ensure smooth HR administration

Ensure compliance with local labor requirements and maintain accurate, confidential employee records

Must Haves:

Bilingual spoken & written Japanese & English.

5+ years of office or operations management experience

Ability to operate effectively & efficiently in a fast-paced environment

Must exhibit excellent attention to detail and good organizational skills

Must be energetic, highly motivated and able to multi-task

Must take ownership of tasks and be able to follow through independently

A self-starter who provides white glove customer service.

Must be an adaptable problem-solver with the curiosity to learn

Excellent written, interpersonal and communication skills

Advanced computer skills and experience using email tools and online platforms (Dropbox, Zoom)

Proficiency in Microsoft Office, with aptitude to learn new software and systems

Proficient in planning and executing operational initiatives

Fraud Alert: Unauthorized Job Offers and Impersonations

We have been made aware of fraudulent job offers and interview requests being sent by individuals falsely claiming to represent Authentic. These scams are often initiated via email, employment websites and social media, and may include fake interview requests, offer letters or attempts to collect personal and financial information.

Please note:

All legitimate Authentic job postings can be found only on our official website (authentic.com) or through our verified LinkedIn page (

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Authentic is an equal-opportunity employer and we value and embrace the diversity and inclusion of all Team Members. We do not discriminate on the basis of gender, gender identity, sexual orientation, race, national origin, disability, age, marital status, protected veteran status, or other legally protected status.

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