Manager-Operational -Engineer -Salesforce

Central Point Partners - Manager -Operational - Engineer - Salesforce – 5 year Manager – 5 years technical

Central Point Partners, (CPP) is a WBENC-certified Information Technology consulting firm committed to delivering exceptional technical services to clients since 2008. CPP builds strong partnerships by providing solutions that empower clients to achieve their goals with integrity and excellence. The company prides itself on making a meaningful impact within the consulting industry by offering leadership in software development, enterprise support, and project management. CPP strives to set the standard in the technology services sector by creating value-driven solutions requested by name, while maintaining its commitment to its clients and community.

Role Description

This is a full-time, on-site role as a Manager - Operational Engineer for Salesforce, located in Columbus, Ohio. The role reports directly to the AVP. The role involves overseeing and managing Salesforce engineers and developers, ensuring system stability, and providing innovative solutions to improve processes. Key responsibilities include managing system performance, troubleshooting issues, and collaborating with team members to meet organizational goals. The role also requires direct interaction with management to deliver exceptional service and meet client needs in the automative repair and maintenance industry

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Qualifications

Strong analytical and troubleshooting skills to address complex technical challenges

Experience with Salesforce and windows operating systems to support and maintain infrastructur

.Exceptional customer service skills to effectively communicate and build relationships with clients and stakeholder

Proven leadership and management experience, particularly in operational engineering roles within the insurance industr

.Understanding of Salesforce platform and tool

.Bachelor’s degree in Information Technology, Management, or related field; equivalent experience may be considered.