Case Manager

Job Description

Verity Behavioral Services & Primary Care is seeking a compassionate, organized, and client-focused Case Manager to support children, adolescents, and adults receiving behavioral health and supportive services. The Case Manager will assess client needs, coordinate community resources, and advocate for individuals and families to ensure continuity of care and improved outcomes.

This role works closely with clinicians, families, schools, medical providers, and community partners to address psychosocial, educational, and functional needs.

Key Responsibilities

Conduct comprehensive psychosocial and needs assessments

Develop, implement, and monitor individualized service plans

Coordinate care with therapists, psychiatrists, primary care providers, schools, and community agencies

Link clients to community resources (housing, education, medical care, food assistance, employment, etc.)

Advocate for clients and families to ensure access to appropriate services

Monitor progress toward treatment goals and adjust plans as needed

Maintain accurate, timely, and compliant documentation in the electronic health record (EHR)

Participate in treatment team meetings and case conferences

Provide crisis intervention support and referrals when necessary

Ensure compliance with Ohio Medicaid, agency policies, and ethical standards

Qualifications

Bachelor’s degree in Social Work, Psychology, Human Services, Sociology, or related field (required)

Case Management experience in behavioral health, mental health, or social services (preferred)

Knowledge of community resources and social service systems

Strong organizational, communication, and documentation skills

Ability to work independently and collaboratively as part of a multidisciplinary team

Experience working with children, adolescents, and/or families preferred

Valid driver’s license and reliable transportation (if applicable to role)

Preferred Certifications (Not Required)

Licensed Social Worker (LSW)

Ohio Medicaid Case Management experience

Experience with mental health day treatment or community-based services

Skills & Competencies

Client advocacy and engagement

Time management and prioritization

Cultural competence and professionalism

Crisis response and problem-solving

HIPAA and confidentiality compliance

What We Offer

Competitive pay based on experience

Supportive and collaborative work environment

Opportunities for growth within an expanding organization

Training and professional development

Meaningful work serving the community

Full-time