Office & E-Commerce Assistant (Part-time)

About Us

the lady & the sailor is a woman-owned clothing brand designed and made in Los Angeles. In addition to our fashion collection, the lady & the sailor also specializes in developing full-package Private Label Logowear collections for luxury hotels and resorts around the world. Some of our past and current Logowear clients include The Four Seasons, Auberge Resorts Collection, and the Montage.

About the Role

We are looking for a highly organized and proactive Office & E-Commerce Assistant to support the day-to-day operations of our growing apparel brand. This role is ideal for someone who thrives in a fast-paced, entrepreneurial environment and enjoys balancing operational responsibilities with creative and marketing support.

This position owns several core operational functions including order fulfillment, customer experience, inventory organization, and office management, while also supporting projects across e-commerce, marketing, wholesale, and brand initiatives.

Success in this role requires strong organization, attention to detail, clear communication, and the ability to manage multiple responsibilities independently. This role is in-person 2-3 days a week in our West Hollywood, CA office with the potential to transition into full time.

Key Responsibilities

Package and ship all online orders in a timely and organized manner

Assist with customer service communications and maintain a professional demeanor in all interactions across email, phone, text, and web chat

Maintain accurate order and inventory records within Shopify as well as an organized inventory and stock area

Assist with launching new products in Shopify, including product descriptions, SEO details, alt tags, metadata, and collection placement

Maintain a clean, organized, and well-stocked office environment, including managing office supplies and incoming mail

Conduct outreach to prospective wholesale partners and maintain communication with existing accounts to support ongoing relationships and growth

Assist with the setup, monitoring, and creative support of Meta and Google advertising campaigns

Support social media scheduling and posting across Instagram, TikTok, and Pinterest

Support brand initiatives such as photoshoots, brand activations, creating linesheets and other operational or marketing projects as needed

Maintain organized filing systems (digital and physical)

What We're Looking for

Fast learners who are highly organized with strong attention to detail

Strong written communication skills and a thoughtful approach to customer service and brand communications

Comfortable managing multiple responsibilities and prioritizing tasks independently

Proactive, reliable, and solutions-oriented

Interest in fashion, e-commerce, and brand building

Ability to work collaboratively in a small, fast-moving team environment

Preferred Experience

Bachelor's degree

Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)

Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Proficient using Google Drive, Dropbox, and other relevant tools

Familiarity with Meta Ads Manager or Google Ads

Excellent written and verbal communication skills

Excellent time management, organization skills, and attention to detail

Proficiency in Shopify is a plus

Proficiency in Social Media & content editing and scheduling platforms (Instagram, Buffer, Tiktok, Pinterest, Capcut, etc) is a plus

Interested?

Let’s connect! For questions reach out to us