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Supported Living Program Case Coordinator

Company:
Tempus Unlimited Inc.
Location:
Stoughton, MA, 02072
Posted:
March 20, 2026
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Description:

Position Title: Supported Living Program Case Coordinator

Location: Tempus Corporate Headquarters, 600 Technology Center Drive, Stoughton, Massachusetts, United States of America

Requisition Number: Req #263

Job Description

Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities.

As a Supported Living Service Case Coordinator, you will assist consumers with a variety of services and trainings to enable them to live independently in their community. Our program serves people from Boston to Southeastern Massachusetts. Case Coordinators are the difference in the lives of our consumers on a regular basis. Tempus takes a person-centered approach to all services.

Essential Functions

Develop Supported Living Service Plans

Maintain communication with the Personal Care Attendant (PCA) (or other service) provider.

Assist consumers in the hiring, training, scheduling and supervision of their Personal Care Attendants, sign onto the PCA program Service Agreement if surrogacy is required. Be thoroughly detailed in the understanding of this document and assist consumer comply also.

Assist Consumers in obtaining housing if needed.

Assist consumers in setting up and maintaining appropriate records regarding Personal Care Attendants (PCA), finances and medical issues.

Assist consumers with accessing community resources such as health care, recreation, transportation and adult education.

Encourage and assist consumers in the development of relationships with other members of the community.

Maintain confidential records according to program guidelines.

Train consumers annually on human rights and how to obtain assistance on human rights violations.

Assist consumers with Transitional Assistance services through the Money Follows the person (MFP) and Acquired Brain Injury (ABI) waivers.

Follow MRC Community Living Program manual standards, as well as other regulatory documents related to the position.

Must report all suspected incidents of consumer sexual/physical abuse and neglect to the Disabled Person Protection Commission (DPPC).

Job Requirements

Required Education

Bachelor's degree and/or at least two years' experience serving people with disabilities

Competencies

Familiarity with community services, the ability to understand and implement independent living philosophy and the ability to relate and empathize with people with disabilities and help them maximize their lives is required.

Being resourceful to solve complex issues at times.

Objective report writing.

Preferred Experience

Training and supervisory experience is helpful.

Significant experience in Personal Care Attendant (PCA) services, case management services, and disability service delivery systems is preferred.

Good communication, organization and writing skills are required.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Travel

This position requires an employee to be on the road as a primary function. Must have a valid driver’s license and reliable transportation.

Other Duties

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.

Sign on bonus

Work/Life Balance

Paid time off - 25 days per year for full time staff

14 paid Holidays

Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA

Basic Life, Short Term and Long-Term Disability

On-site gym (Stoughton Location) and wellness initiatives

Annual Reviews with merit-based increases

Employee Recognition Program

Financial Wellness - 403(b) Retirement Plan with matching

Continuing Education, Training and Advancement opportunities

Work Authorization/Security Clearance

All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.

EEO Statement

Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Job Family: Specialist

Pay Type: Hourly

Hiring Rate: 23 USD

Travel Required: Yes

Compensation details: 23-23 Hourly Wage

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