Front Desk Associate- Hilliard

Front Office Specialist

Our Advance Dentistry team is growing and we're looking for some incredible team members to bring into the family!

The particulars:

401K with employer match

Medical insurance

Paid holidays

Vacation days (maximum accrual of 3 weeks per year)

Sick days (one week per year)

Free dental care (minus lab fees)

Paid training

Monday-Wednesday, 6:45-4:00; Thursday, 7:45-5:00; Friday, 7:45-12:00

About the role:

Responsibilities include:

Greeting patients as they arrive

Nurturing the practice-patient relationship (from the individual's very first face-to-face interaction, all the way through their 100th visit)

Helping create a positive, productive, supportive, & constructive in-office experience for every individual

Helping facilitate misc. patient-communication tasks

Answering inbound phone calls

Placing outbound phone calls

Confirming & scheduling patient appointments (in person &/or by phone)

Communicating with affiliated health care organizations -- other dental practices, etc.

Helping execute misc. Front Office tasks

Collecting payments

Assisting with insurance verification

Providing support on all other tasks associated with the department's day-to-day responsibilities

Contributing to the growth & evolution of Front Office operations

Working collaboratively to refine the department's workflow and expand its capabilities

What we're looking for:

The Front Office team is absolutely pivotal in helping to create a comfortable, positive, & productive experience for our patients. We look for team members who:

Exemplify both professionalism and empathy

Have exceptional communication and organizational skills

Provide stellar customer service

Help establish the practice as our patients' "dental home" -- a place that is genuine & friendly, skilled & supportive, and truly second to none

Related experience:

Potential team members who have at least one year of experience in a dental or medical environment (ideally, in a front office setting) are preferred. But that is certainly not a prerequisite. We are more than willing to work with talented, compassionate individuals who demonstrate noteworthy teamwork skills and a genuine drive to serve patients.

About us:

We're a technologically driven organization committed to delivering stellar dental care while creating a second-to-none patient-experience. Our team enjoys lovely facilities, great benefits, and a dynamic environment. We absolutely love what we do and have a great time doing it! If you're ready for the next step in your career (and a phenomenal work-family to go along with it), give us a call!

If you're looking for... a positive & constructive office culture; a focused & empowering environment; a team that's passionate about providing best-in-class patient care... then we'd love to talk to you!

Full Time