Client Services Representative

Job Description

Client Service Representative (CSR) – Customer Support / Scheduling

Columbus, OH

$17.25 per hour

Full-time Temp-to-Hire

Job Overview

We are currently seeking a Client Service Representative (CSR) to join a busy and growing service team in Columbus. This role is perfect for someone who enjoys helping customers, staying organized, and working in a fast-paced office environment.

This is a temp-to-hire opportunity, with the intention of converting the right candidate to a permanent employee after the probationary period.

The schedule is Monday through Friday, 8:00 AM – 5:00 PM, though candidates should have some flexibility for occasional early mornings, evenings, or weekends if needed.

Pay & Benefits

Starting Pay: $17.25 per hour

Upon conversion to permanent employment, employees become eligible for:

• Commission opportunities

• Bonus plan

• Full benefits package (medical, dental, vision)

• Paid time off

• 401(k) with company match

• Career growth and development opportunities

Job Responsibilities

As a Client Service Representative, you will play a key role in supporting customers and coordinating service operations.

Responsibilities include:

• Coordinating service requests and scheduling appointments

• Communicating with customers regarding services and appointments

• Supporting sales and service teams with administrative tasks

• Maintaining accurate client records and account information

• Following up with customers to ensure satisfaction

• Assisting with basic account collections and payment follow-ups

• Keeping schedules organized to ensure smooth daily operations

Qualifications

The ideal candidate will:

• Have strong customer service and communication skills

• Be organized and detail-oriented

• Be comfortable working with computers and office software

• Be able to multitask in a fast-paced environment

• Work well independently and as part of a team

Requirements

• Must be 18 years or older

• High school diploma or equivalent required

• Valid driver’s license preferred

• Ability to sit, stand, and occasionally lift up to 20 lbs

• Basic office and computer skills

Pay Details: $17.25 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Full-time