Customer Service Agent - Paphos Airport (PFO)

What you will be doing...

Are you passionate about helping people and delivering outstanding service? Join our Jet2.com & Jet2Holidays team Paphos as a Customer Service Agent

What We Offer:

26,777.00 € annually (pro-rated)

Full time seasonal contract

35 days holiday (pro-rated)

Free uniform, paid training, life assurance & retail discounts

Discounts on Jet2.com & Jet2holidays flights

Recommend a Friend bonusWhat We’re Looking For

Ability to work as a team

Previous experience in a customer service role ideally in a fast-paced environment

Fluent in local language & intermediate/fluent English

Have a flexible and positive approach

Capability to remain calm and effective during high-pressure situations, such as flight cancellations or service disruptions

As we employ on local contracts, you will already hold full right to work documents for CyprusWhat will you do in the role?

Create Memories - Ensuring the delivery of outstanding Customer Service that meets the needs of our customers and promotes our brand values.

Be Present - Greet our arriving customers at the start of their holiday, supervising our third-party partner in delivering a friendly and efficient check-in and onboarding service, offering helpful advice on the sales desk.

Take Responsibility - Ensuring Jet2.com’s policies and procedures are implemented and adhered to. Ensuring quality standards are met and safe practices are always carried out. Responsible for safety reporting using the company system (The Hub)

Work as One Team - Working in partnership with internal colleagues and internal partners including Ground Operations colleagues, third party providers and our Flight Deck and Cabin Crew Teams to ensure the best Customer experience

Ready to take off? Apply today!

Job Type

Fixed Term

Hours per Week

40 Hours

Salary

Competitive

Division

Jet2.com

Careers With Us

Airline

Careers Dept

Operations

Careers Team

Customer Facing at the Airport