Software Development Specialist 2

Schedule: Full-time

What Our Employees Have to Say:

BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:

BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.

I have worked at several state agencies and BWC is the best place to work.

Best place to work in the state and with a sense of family and support.

I love the work culture, helpfulness, and acceptance I've been embraced with at BWC.

I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC.

If you are interested in helping BWC grow, please click this link to read more, and then come back to this job posting to submit your application!

BWC’s core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC’s seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.

What You'll Be Doing:

We are seeking a detail oriented and technically skilled Software Development Analyst to join our team. This role supports the design, analysis, testing, and implementation of software solutions that enhance the functionality of our internal and external web applications. The ideal candidate has strong analytical abilities, excellent communication skills, and a solid understanding of software development practices.

Key Responsibilities:

Collaborate with development and support program testing and implementation.

Read, write, extract, and report data from organizational website applications.

Work with business partners to identify, analyze, and document system software requirements.

Define problems, develop potential solutions, and provide recommendations based on findings.

Provide post production support for internal and external web applications, including troubleshooting, routine maintenance, functionality verification, and enhancement work.

Support user acceptance testing activities.

Perform software testing such as creating test plans, test cases using tools like Azure DevOps.

Assist with developing, implementing, and monitoring IT quality assurance standards, including test plans, test suites, test cases, and defect tracking.

Contribute to the creation and documentation of standards and criteria for the software development lifecycle.

Communicate with technical and non technical stakeholders across divisions (e.g., Claims, Employer Services) on topics involving testing applications.

Gather, interpret, and apply information from multiple sources to support software development and testing activities.

For more information, please click here.

To Qualify, You Must Clearly Demonstrate:

Required Experience and/or Education:

48 mos. combined work experience in any combination of the following: designing and performing systems analysis, developing and/or modifying programs for computer applications recommending application solutions and/or testing and correcting programs as it relates to testing and implementation and assisting with documentation including 12 mos. work experience in the primary technology as specified by the agency position description & job posting.

Or completion of associate core program in computer science or information systems AND 30 mos. combined work experience in any combination of the following: designing and performing systems analysis, developing and/or modifying programs for computer applications recommending application solutions and/or testing and correcting programs as it relates to testing and implementation and assisting with documentation including 12 mos. work experience in the primary technology as specified by the agency position description & job posting.

Or completion of undergraduate core program in computer science or information systems AND 24 mos. combined work experience in any combination of the following: designing and performing systems analysis, developing and/or modifying programs for computer applications recommending application solutions and/or testing and correcting programs as it relates to testing and implementation and assisting with documentation including 12 mos. work experience in the primary technology as specified by the agency position description & job posting.

Or equivalent of minimum class qualifications for employment noted above.

Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.

Job Skills: Software Development/Implementation

Primary Technology: Software Testing/Quality Assurance Tools

Professional Skills: Critical Thinking, Problem Solving, Responsiveness, Adaptability

Major Worker Characteristics:

Knowledge of computer & electronics, oral & written communication tools & techniques, customer support & personal service, state & Ohio Bureau of Workers Compensation (BWC) policy, procedures & applicable laws*, vision, mission & goals of BWC*, software development principles & methods for design, development, testing & implementation of new or modified software, commonly used query language, mathematic principles relative to assigned area in IT, IT principles, methods & practices in assigned specialty area, standard software validation tools, software distribution tools & mechanisms, technical writing & documentation practices.

Skill for reading comprehension, speaking, service orientation, troubleshooting, critical thinking, & complex problem solving.

Ability to stay abreast of current technologies in area of IT assigned, deal with problems involving several variables in familiar context, & define problems, collect data, establish facts & draw valid conclusions. developed after employment.