Office Coordinator (Front Office Billing)

Job Description

Modern Support Services is a human services agency providing home- and community-based services to adults with Intellectual/Developmental Disabilities (I/DD) for over twenty-six (26) years. We are excited to announce and expand our services to include: mental healthcare and psychotherapy (MSS Therapeutic Centers, Inc.).

Our mission is to deliver person-centered mental health services that promote psychological wellness, healing, and growth. Through the use of compassionate and collaborative care - guided by integrity - we strive to support a meaningful and fulfilling life by nurturing emotional wellbeing, fostering valued relationships, identifying the core self, and promoting lifelong learning. We embrace a holistic approach aiming to help people cultivate a balanced lifestyle that honors personal growth, wellness, and the gradual journey of healing.

We are currently seeking California certified medical billing and coding specialists/front office receptionists.

Experience in medical billing and coding is required. Experience working in mental healthcare and/or community health clinics is preferred.

Candidates must be open to working in a setting with varying displays of distress and psychological needs.

Workplace Environment:

Initial and ongoing training, development, and consultation

Emphasis on team collaboration, support, and partnership

Weekly check-ins and 1:1 meetings with leadership team

Ongoing opportunities for professional development (e.g. workshops, certifications, CEUs, etc.)

Regular team-building activities and fostering an environment of connectedness amongst the team

Promote an environment that is mindful, compassionate, and considerate of agency personnel and dynamics

Benefits:

Medical

Dental

Vision

Paid Time-Off (PTO)

Qualifications:

Associate's Degree in Medical Billing/Coding or Bachelor's Degree in Health Information Management are preferred

Minimum of two (2) years experience in billing/coding and healthcare

Experience working with diverse communities and needs

Responsibilities:

Ensure compliance with federal and state government regulations - to sustain ethical and legal practice with respect to all facets of your work as an office administrator in mental healthcare.

The Office Coordinator is expected to maintain current client invoices, payments, cancellation/attendance status updates, client-related correspondence/communication, and related records upon completion of each session/office visit.

The Office Coordinator is responsible for receiving and returning telephone calls, emails, and messages.

The Office Coordinator is required to attend mandatory development workshops/trainings and weekly status meetings - as part of their ongoing professional development.

The Office Coordinator is expected to maintain active California certification as a billing and coding specialist (Certified Professional Coder).

Full-time