Dispatcher
Description:
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Park your Career with Propark! Dispatcher Pay Rate: $20.00 per hour Job Type: Part-time Location: Columbus, OH Shift & Schedule: Monday - Friday 7:00AM - 1:00PM & 1-2 hours rotating weekends Applications will be accepted until job is closed. You will be the first impression with our client’s customers. Providing a warm welcome, and delivering memorably excellent service, you will drive our company to new levels. Essential Duties and Responsibilities
Dispacth updates directly to frontline staff.
Coordinate internal departments (maintenance, operations, and events) to create and maximize productivity, efficiency and responsiveness to all customer service issues within the shuttle operation.
Ensure maximum productivity by successfully routing utilizing the Share Mobility software.
Track operational issues/concerns.
Provide excellent customer service to clients, customers, and employees.
Additional duties as assigned. Non-Essential Duties and Responsibilities
Other special projects as assigned by location management. Minimum Job Qualifications
You are at least 18 years old.
High school diploma required.
2+ years in a Dispatcher role.
Parking and/or university operations experience preferred.
Customer Service experience with use of large phone system.
Knowledge of Share Mobility software preferred. Skills
Ability to communicate professionally and effectively.
Strong computer skills (ability to operate specific software programs) and handheld devices.
Thrive in a fast-paced, multi-faceted work environment.
Must be able to work unsupervised.
Ability to speak, read and comprehend the English language.
Must be able to make decisions independently.
Demonstrate a sense of urgency and timeliness. The physical demands of this position and the work environment characteristics described below are representative of those that must be met by an employee to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions. Physical Demands: The employee will be required to stand, walk, sit, handle tools or controls, reach with hands or arms, talk, and hear. Employee must occasionally lift and/or move objects up to 25lbs. What Propark will provide for you:
We promote from within - park your career here!
Free Parking!**
Flexible scheduling; paid Holidays and Wellness.
Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
(FT Employees) Paid vacation and an extra day-off on your birthday!
(FT Employees) Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!
The Company offers seven (7) paid holidays even though the nature of our business requires that our locations stay open. The seven (7) holidays include: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)**Any positions offered that are PT, PT Seasonal, FT Seasonal, or OC are not eligible for health insurance benefits.*
Wellness is provided according to city or state mandates Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.
*This list is not all-inclusive. The full job description will be provided at your interview.
** Free parking while on shift at your assigned Propark location.
Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.
Please go to the Propark corporate careers portal to view our Notice of E-Verify Participation - Propark Mobility participates in E-Verify. Following acceptance of your offer, we may verify your employment eligibility through the federal E-Verify program. Notice of E-Verify Participation
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Essential Duties and Responsibilities
Dispacth updates directly to frontline staff.
Coordinate internal departments (maintenance, operations, and events) to create and maximize productivity, efficiency and responsiveness to all customer service issues within the shuttle operation.
Ensure maximum productivity by successfully routing utilizing the Share Mobility software.
Track operational issues/concerns.
Provide excellent customer service to clients, customers, and employees.
Additional duties as assigned.
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Minimum Job Qualifications
You are at least 18 years old.
High school diploma required.
2+ years in a Dispatcher role.
Parking and/or university operations experience preferred.
Customer Service experience with use of large phone system.
Knowledge of Share Mobility software preferred.