Project Specialist - Client Support

Job Description

Project Specialist - Client Support - Columbus, OH

DISHER is currently partnering with a global service supply chain leader specializing in mission-critical, post-sales solutions for hardware and technology companies. In this role, you will serve as the operational liaison for key clients, leading end to end execution of client requested projects across local and off site facilities. You will coordinate cross functional teams, analyze data to anticipate and resolve logistics issues, and ensure all deliverables meet agreed service levels and timelines. You will translate client needs into clear action plans, maintain proactive communication with stakeholders, and continuously improve processes to enhance service quality and customer satisfaction.

What it's like to work here:

The company’s mission is to build enduring service relationships through a compelling suite of agile, reliable, and tailored post-sales services. Guided by their vision to be the market leader in service supply chains for mission-critical hardware, the team works with an unwavering focus on service excellence. You’ll experience a workplace built on four important values: Collaborative. Dynamic. Fun. Focused. Employees are empowered to make a difference, drive innovation, and celebrate success, all within a supportive, high-energy environment.What you'll get to do:

Manage and execute client-requested projects across local and off-site locations, ensuring timely and high-quality delivery

Apply a client-first mindset to navigate and resolve operational challenges effectively

Lead and coordinate multiple concurrent projects, maintaining organization and focus across all workstreams

Rapidly identify solutions to complex challenges and implement them with minimal direction from senior management

Build and leverage a strong professional network to support operational goals and business development

Communicate clearly and professionally both in writing and verbally with clients, teams, and stakeholders.

Adapt to diverse environments, cultures, and shifting organizational needs.What will make you successful:

2-5 years of experience in logistics/supply chain

Bachelor’s degree or equivalent experience in logistics, business, or related field preferred

Demonstrated proficiency with Microsoft Office Suite, including Outlook, Excel, Word, Project, and PowerPoint

Proven project management experience, with particular emphasis on facility startups and relocations

Proven experience in account support, service delivery, or operational program coordination within logistics, supply chain, or after-market services

Demonstrated ability to independently coordinate cross-functional activities and support SLA performance

Lean Six Sigma Green Belt or Black Belt certification is highly desirable

Ability to regularly work flexible and extended hours and travel up to 15%

Ability to write reports, business correspondence, and procedure manuals

Ability to effectively present information and respond to questions from groups of managers and clients

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Full-time