Store Manager

We are seeking a dedicated and experienced Store Manager to oversee our retail operations. The ideal candidate will be responsible for ensuring the store runs smoothly, providing exceptional customer service, and leading a team of employees to achieve sales goals. This position requires strong leadership skills, organizational abilities, and a commitment to training and developing staff.

Key Responsibilities:

• Supervise and train staff to provide excellent customer service

• Maintain accurate inventory records and order stock as needed. Ensure the store is properly stocked and organized.

• Create and implement sales strategies to meet sales goals.

• Handle cash, credit, and debit card transactions with accuracy. Oversee cash handling and banking procedures

• Manage expenses to meet budget guidelines

• Develop and maintain positive relationships with customers and vendors

• Ensure excellent customer service. Resolve customer complaints or concerns in a professional manner

• Maintain a clean and safe shopping environment

• Perform other tasks as assigned

Qualifications:

• Bachelor’s degree required; majoring in business management or a related field is preferred

• Experience in retail sales or customer service, preferably in a supervisory or management role

• Ability to effectively communicate in English; bilingual skills are a plus

• Strong leadership and communication skills.

• Ability to work under pressure and solve problems.

• Strong time management skills to prioritize tasks effectively

• Excellent customer service skills with a friendly and approachable demeanor

• Flexibility to work evenings, weekends, and holidays as required