Hiring: Front Office Manager

Concord’s Colonial Inn is seeking a skilled Hotel Front Office Manager to oversee front desk operations and guest services. This leadership role ensures smooth hotel operations while maintaining high standards of hospitality.

Key Responsibilities:

Lead front desk and guest service operations

Manage reservations and room inventory to maximize occupancy

Train and supervise front desk staff

Resolve guest concerns and provide personalized service

Coordinate with hotel departments to ensure seamless operations

Qualifications:

3+ years experience in hotel front desk or hospitality operations

Management or supervisory experience required

Strong organizational and communication skills

Familiarity with hotel booking platforms and PMS systems

Benefits:

Salary $55K–$65K annually

Health insurance and 401(k)

Paid time off

Employee dining and hotel discounts

Work at a historic New England boutique hotel known for exceptional hospitality.