Infrastructure Specialist 2 (Server)

Schedule: Full-time

What You'll Do:

Installs, maintains, configures, upgrades &/or administers hardware &/or software independently in server administration & SAN administration where technical work requires specific knowledge to evaluate, select, adapt & modify standard procedures

Devises new approaches to problems encountered

Diagnoses, analyzes & resolves issues for customers across assigned multiple technology domains

Creates, organizes, files & maintains documentation

Reviews & monitors enterprise security systems

Takes appropriate action & responds to alarms/alerts per agency policy & procedure

Interfaces with other platforms from a hardware &/or software perspective

Answers questions & presents informal mentorship opportunities to peers &/or lower-level staff via conversation, observation or technical documentation

Minimum Qualifications:

48 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

-Or completion of associate core program in computer science or information systems; 30 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

-Or completion of undergraduate core program in computer science or information systems; 24 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

-Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.

Job Skills: Information Technology

Primary Technology: VMWare

Knowledge

Oral & written communication tools & techniques

Customer support & personal service technical writing & documentation practice

VMware tools (e.g.,vmkping, vSphere web client, vSphere client)

IT principles, methods & practices in VMware

Software distribution tools & configuration management & mechanisms

Organizations operation environment, topology, & protocols

Backup & recovery techniques

Performance monitoring methods

Installation & configuration procedures

System administration methods & procedures

Operating systems installation & configuration procedures

VMware technologies (e,g., vMotion, vmkernel, VM Cloning, Storage vMotion, vswap file, standard virtual switch, distributed virtual switch, DRS rules, DRS groups, VM snapshot)

VMware

Skills

Service orientation

Installation

Troubleshooting

Critical thinking

Operation monitoring

Judgment & decision making

Systems evaluations

Operation analysis

Identifying & specifying business requirements

Using data recovery tools & techniques

Complex problem solving

Abilities

Prepare meaningful accurate & concise reports

Stay abreast of current technologies in area of IT assigned

Define problems

Collect data

Establish facts & draw valid conclusions