• To handle all inbound calls pertaining to hotel reservation and travel product information and other enquiries.
• To exceed customers' expectation in terms of customer service & accurate information.
• To be able to provide information related to travel and tours for customers' convenient traveling.
• Candidate must possess at least a Diploma level qualification, preferably from Hospitality/Tourism/Hotel Management or equivalent.
• Candidate with Degree level qualification in other fields of study are also encouraged to apply
• Required language(s): Cantonese & Mandarin (fluent spoken English will be an added advantage).
• Minimum 1 year of working experience in the service industry will be an added advantage for this position.
• Fresh graduates from Tourism & Hospitality who are interested to start their career in a call centre are also encouraged to apply – Full Training Provided
• Applicant must be willing to work in Malaysia.
• Applicant must be willing to work from rotational shift.
Salary & Benefit:
• 5 working days in a week (rotational in a week)
• Expedia travel benefits (staff discount)
• Commission/ Incentives: can earn unlimited per month.
• Rest & relax area (pool & foosball table, etc)
• Gym and shower facilities.
• Quarterly staff recognition and appreciation
• Travel Centre Consultant > Team Leader > Senior Team Leader > Assistant Manager > Manager > Senior Manager.
• IJP – Internal job program. Opportunity to transfer within the company after 1 year if there is a suitable position available and staff passes the interview session.
Feel free to contact or drop resume as below,
Contact: +60376613636, +60376613671, +60164417413
Fresh graduate ( mandarin & cantonese)
Malaysia, Kuala Lumpur, Federal Territory of Kuala Lumpur - mandarin, centre, working, fresh, must,...
酒店旅游客服员 o粤语/华语o ( mandarin & cantonese)
Malaysia, Kuala Lumpur, Federal Territory of Kuala Lumpur - mandarin, territory...
Home Based Typist
Malaysia, Petaling Jaya, Selangor - typist, hr, post, email, word, home, excel,...
Travel Centre Consultant
Malaysia, Kuala Lumpur, Federal Territory of Kuala Lumpur - centre, travel, tourism, hotel, consultant,...
Malaysia, Klang, Selangor - admin, admin assistant, photo, able, diploma,...
Corporate Sales Executive JB/KL
Malaysia, Kuala Lumpur, Federal Territory of Kuala Lumpur - sales executive, sales, executive, sam, bank,...
Customer Service Officer (6-month Contract), Malaysia
Malaysia, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur - chinese, support, officer, service, contract,...