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Travel Centre (Chinese and Cantonese speaker)

Aegis Bpo Malaysia
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
January 04, 2017


• To handle all inbound calls pertaining to hotel reservation and travel product information and other enquiries.

• To exceed customers' expectation in terms of customer service & accurate information.

• To be able to provide information related to travel and tours for customers' convenient traveling.


• Candidate must possess at least a Diploma level qualification, preferably from Hospitality/Tourism/Hotel Management or equivalent.

• Candidate with Degree level qualification in other fields of study are also encouraged to apply

• Required language(s): Cantonese & Mandarin (fluent spoken English will be an added advantage).

• Minimum 1 year of working experience in the service industry will be an added advantage for this position.

• Fresh graduates from Tourism & Hospitality who are interested to start their career in a call centre are also encouraged to apply – Full Training Provided

• Applicant must be willing to work in Malaysia.

• Applicant must be willing to work from rotational shift.

Salary & Benefit:

• 5 working days in a week (rotational in a week)

• Expedia travel benefits (staff discount)

• Commission/ Incentives: can earn unlimited per month.

• Rest & relax area (pool & foosball table, etc)

• Gym and shower facilities.

• Quarterly staff recognition and appreciation

Career Prospect:

• Travel Centre Consultant > Team Leader > Senior Team Leader > Assistant Manager > Manager > Senior Manager.

• IJP – Internal job program. Opportunity to transfer within the company after 1 year if there is a suitable position available and staff passes the interview session.

Feel free to contact or drop resume as below,

Contact: +60376613636, +60376613671, +60164417413