Low Voltage Service Technician

Job Description

We are seeking an experienced Low Voltage Service Technician to support ongoing service and maintenance work involving low voltage systems, structured cabling, and data cabling across commercial customer environments.

This role supports a wide range of facilities including retail, office, warehouse, distribution center, and industrial locations. The Low Voltage Service Technician role is primarily service-focused, with technicians typically home most nights and limited overnight travel compared to project-based positions.

This position is well-suited for a hands-on Low Voltage Service Technician or Lead Service Technician who enjoys troubleshooting, working independently, and serving as a technical point of contact in the field.

Key Responsibilities

Service, troubleshoot, and maintain low voltage systems and structured cabling systems in commercial environments

Perform diagnostics, repairs, and upgrades on data cabling, voice cabling, and related low voltage infrastructure

Troubleshoot low voltage cabling issues including connectivity problems, terminations, and pathway deficiencies

Perform cable testing, certification, and documentation for structured cabling and data cabling systems

Respond to service calls across multiple customer locations and facility types

Read and interpret service documentation, blueprints, and site drawings

Replace, repair, and re-terminate damaged or non-compliant low voltage cabling

Install and service pathways including J-hooks, cable tray, and surface-mounted raceway as needed

Maintain accurate service reports, documentation, and customer sign-offs

Communicate professionally with customers, site contacts, and internal teams

Follow all safety standards, customer requirements, and OSHA guidelines

Required Qualifications

Proven experience as a Low Voltage Service Technician, Low Voltage Technician, or Lead Service Technician

Strong hands-on background in low voltage systems, structured cabling, and data cabling

Experience performing service work, troubleshooting, and corrective repairs

Ability to work independently with minimal supervision in customer-facing environments

Working knowledge of BICSI, NEC, and TIA/EIA standards

Ability to read and interpret prints, drawings, and service documentation

Comfortable working in ceilings, confined spaces, and active facilities

Ability to operate ladders, scissor lifts, and boom lifts (as required)

Strong communication skills and a professional customer-service mindset

Must have basic telecommunications tools, PPE, and reliable transportation

Valid drivers license with a clean driving record

Compensation & Benefits

$25–$30 per hour, based on experience and technical capability

Steady service-focused work with limited overnight travel

Company-paid medical, dental, prescription, and vision coverage

Life insurance, AD&D, and long-term disability insurance

Paid vacation and holidays

MD Live and TriaHealth programs

Company-matched 401(k) and IRA retirement plans

Mileage and drive time reimbursement when using a personal vehicle

Why Work With Us

This role offers consistent, long-term low voltage service work without extended travel. Technicians who succeed here enjoy stable hours, strong benefits, customer-facing responsibility, and the opportunity to grow into lead-level service roles while supporting high-quality commercial low voltage infrastructure.

Full-time