Training Officer - Mozambique

About the role

BURN is recruiting a Training Officer who will be responsible for designing and implementing training programs to enhance the sales skills and performance of the sales and field operation teams.

The individual will ensure that the sales and field operations teams are well-equipped to meet the needs of the organisation and to achieve its sales objectives.

Duties and Responsibilities

Design and deliver onboarding and refresher training for commercial and field teams

Develop training materials, including presentations, job aids, and assessments

Train teams on product features, sales processes, customer engagement, and compliance requirements

Work closely with Product, Commercial, and Operations teams to translate updates into training content

Conduct field visits to observe performance, identify skill gaps, and provide coaching

Track training effectiveness through assessments, feedback, and performance indicators

Maintain training records and report on training coverage and outcomes

Support rollout of new products, features, or process changes through structured training.

Skills and Experience

At least 2 years’ experience in training, facilitation, or sales enablement roles

Strong presentation and facilitation skills

Ability to translate complex product or process information into simple, practical training

Excellent communication skills (verbal and written)

Willingness to travel for field-based training.

Experience in field-based commercial operations roles

Experience in the renewable energy or cookstove sector.

Familiarity with adult learning principles and training methodologies

Data-driven mindset with ability to assess training impact

Proficient in LMS tools

Qualified Female Candidates encouraged to Apply

BURN does not charge a fee at any stage of the recruitment process (application, interview, meeting, processing, training, or any other fees).